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Blake Ward Location
Fort Collins, CO, US
Blake Ward Work
Call Center Manager @ (August 2019 - Present)
Manager Customer Relations Team @ (May 2016 - August 2019)
Front Office and Reservation Sales Manager @ (April 2014 - May 2016)
Front Office Manager @ (April 2012 - April 2014)
Front Desk Manager @ (May 2007 - April 2012)
Blake Ward Education
Colorado State University
Bachelor of Science (B.S.) (Business Management)
Blake Ward Skills
Account Management
Budgeting
Budgets
Business Process Improvement
Client Relations
Collaborative Problem Solving
Communication
Compliance Management
Contact Center Operations
Contract Management
Creative Problem Solving
Critical Thinking
Customer Relations
Customer Satisfaction
Customer Service
Customer Service Management
Employee Relations
Front Office
Guest Service Management
Hiring
Hospitality
Hospitality Industry
Hospitality Management
Hotel Booking
Hotel Management
Hotels
Leadership
Lean Six Sigma
Management
New Vendor Development
Operations Management
Payroll
Performance Metrics
Problem Solving
Property Management Systems
Recruiting
Resorts
Rooms Division
Scheduling
Staffing Metrics
Summaries
Team Leadership
Team Performance
Teamwork
Time Management
Tourism
Training
Vendor Management
Workforce Management
Workforce Performance
Blake Ward Summary
Blake Ward, based in Fort Collins, CO, US, is currently a Call Center Manager at Teleperformance. Blake Ward brings experience from previous roles at Frontier Airlines and The Inverness Hotel and Conference Center. Blake Ward holds a Bachelor of Science (B.S.) in Business Management @ Colorado State University. With a robust skill set that includes Account Management, Budgeting, Budgets, Business Process Improvement, Client Relations and more. Blake Ward has 2 emails and 3 mobile phone numbers on RocketReach.
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