Blake Ewing Email & Phone Number

Blake Ewing Skills

• Business Development
• Insurance
• Time Management
• Customer Service
• Relationship Building
• Strategy
• Operational Efficiency
• Balance
• Contact Center Strategy
• Operation Efficiencies
• Ability to develop Coaches to Coach effectively.
• Strong leadership skills with the ability to anticipate, accept, adjust, commu
• Excellent background in building strong working relationships with all levels
• Strong relationship, general business and decision making skills.
• Team facilitation and training skills.
• Knowledge of technological environment of a large contact call center.
• Knowledge of Coaches Job, Senior Representative and Customer Care Representati
• Experienced in gathering information from multiple systems to trend and identi
• Impeccable reliability and attendance record.
• Thorough knowledge of call center policies and procedures.
• Proven record of completing all tasks, assignments, and projects by deadline.
• Experienced in supporting and motivating team of 150+ employees through passio
• Proficient use of Microsoft applications, technical and professional writing s
• Ability to prioritize and multi-task to meet deadlines and achieve the highest
• Excellent oral and written communication skills.
• Successful working in both independent and team environments.
• Consistently exceed company set goals and productivity targets.
• Strong negotiation, problem solving and critical thinking skills.
• Ability to work well under pressure and deadlines.
• Call Centers
• Team Leadership
• Customer Satisfaction
• Cross-functional Team Leadership
• Business Process
• Coaching
• Leadership
• Customer Experience
• Customer Retention
• Telecommunications
• Training
• Vendor Management
• Team Management
• Outsourcing
• CRM
• Team Building
• Customer Relationship Management Crm
• Impeccable Reliability and Attendance Record
• Strong Relationship
• Thorough Knowledge of Call Center Policies and Procedures
• Strong Negotiation
• General Business and Decision Making Skills
• Successful Working in Both Independent and Team Environments
• Knowledge of Technological Environment of a Large Contact Call Center
• Proficient Use of Microsoft Applications
• Team Facilitation and Training Skills
• Knowledge of Coaches Job
• Problem Solving and Critical Thinking Skills
• Commu
• Consistently Exceed Company Set Goals and Productivity Targets
• Senior Representative and Customer Care Representati
• Cross Functional Team Leadership
• Adjust
• Proven Record of Completing All Tasks
• Ability to Develop Coaches to Coach Effectively
• Assignments
• Excellent Oral and Written Communication Skills
• Ability to Work Well Under Pressure and Deadlines
• Projects by Deadline
• Strong Leadership Skills With the Ability to Anticipate
• Accept
• Customer Relationship Management
• Management
• Business Process Improvement
• Performance Management
• Strategic Planning
• Sales
• Microsoft Office
• Employee Training