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Blair A. Work
Desktop Support Team Lead @ (September 2026 - Present)
Desktop Engineer @ (March 2026 - September 2026)
Self Employed IT Contractor Local Small Business’ @ Self-employed (June 2024 - April 2026)
Information Technology Support Team Lead @ (September 2022 - December 2023)
Technical Operations Manager @ (September 2014 - September 2022)
Network Services @ (September 2011 - October 2014)
IT Technician @ (January 2010 - September 2011)
TechIII @ Convergys (January 2005 - April 2010)
Blair A. Education
Keyin College
Software and Systems Administration (It)
2000-2002
Blair A. Skills
Active Directory
Amazon Web Services (AWS)
Analytical Skills
Attention to Detail
Break Fix
Business Continuity
Chrome
Client-focused
Communication
Computer Information Systems
Conflict Resolution
Cross-team Collaboration
Customer Communication
Customer Interaction
Customer Satisfaction
Customer Service
Customer Service Management
DNS
Data Privacy
Desktop Application Support
Desktop Imaging
Desktop Support
Device Drivers
Disaster Recovery
Google Workspace
Hardware Support
Help Desk Support
IT Documentation
IT Escalation
IT Hardware Support
IT Management
IT Operations
IT Projects
IT Service Management
ITIL
Information Technology
Integration
Jira
Key Performance Indicators
Leadership
Microsoft Azure
Microsoft Exchange
Microsoft Intune
Multitasking
Network Administration
Network Devices
Office 365
Operating Systems
Operations
Oral Communication
Organization Skills
Overseeing Projects
Performance Reviews
Printers
Problem Solving
Remote Locations
Remote Troubleshooting
Resolving Issues
Root Cause Problem Solving
Servers
Service Levels
Service Quality
ServiceNow
SharePoint
Single Sign-On (SSO)
Sla
Software Deployment
Software Support
Software Updates
Stakeholder Management
System Imaging
Team Collaboration
Team Leadership
Team Management
Team Motivation
Team Performance
Technical Leadership
Technical Skillset
Technical Support
Tier 2 Help Desk Support
Troubleshooting
User Requirements
VMware
VPN
Vendor Relations
Windows
Windows 10
Windows Desktop Administration
Windows Server
Workstations
Blair A. Summary
Blair A., is currently a Desktop Support Team Lead at Medavie. Blair A. brings experience from previous roles at Medavie Health Services, Self-employed, FONEMED and NGA Human Resources, an Alight company. Blair A. holds a 2000 - 2002 Software and Systems Administration in It @ Keyin College. With a robust skill set that includes Active Directory, Amazon Web Services (AWS), Analytical Skills, Attention to Detail, Break Fix and more. Blair A. has 2 emails on RocketReach.
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