Blaine Richards Email
Disaster Recovery Coordinator @ Old Mutual Insure
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Blaine Richards Location
- Johannesburg, GP, ZA
Blaine Richards Work
- 2023 -now Disaster Recovery Coordinator @
- 2018 -2022 Disaster Recovery Coordinator @
- 2014 -2018 Disaster Recovery Coordinator: IT Service Continuity Management(BU) @
- 2014 -2014 Client Services and Support Team Leader @
- 2013 -2013 Client Support and Services Consultant @
- 2006 -2012 Client Services Consultant @
- 2006 -2006 Senior Consultant @
Blaine Richards Education
- Fox IT Service Management South Africa
Certificate (ITIL)
2012-2012 - Wendywood High School
Matric
2001-2003 - Bechet Secondary School 2000-2000
Blaine Richards Skills
- Telecommunications
- CRM
- IT Service Management
- Business Strategy
- VoIP
- Call Center
- Customer Service
- Call Logging
- Escalation Resolution
- Business Relationship Management
- Account Management
- Customer Retention
- ITIL Service Strategy
- ITIL v3 Foundations Certified
- Call Centers
- Technical Support
- Networking
- IT Operations
- Customer Satisfaction
- Customer Experience
- Management
- Microsoft SQL Server
- Training
- Managed Services
- Troubleshooting
- Vendor Management
- Service Delivery
- ITIL
- Data Center
- Disaster Recovery
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Customer Relationship Management Crm
- Voice Over Ip Voip
- Contact Centers
- Customer Relationship Management
- Voice Over Ip
Blaine Richards Summary
- Blaine Richards, based in Johannesburg, GP, ZA, is currently a Disaster Recovery Coordinator at Old Mutual Insure. Blaine Richards brings experience from previous roles at Nedbank, Business Connexion and Afrihost. Blaine Richards holds a 2012 - 2012 Certificate in ITIL @ Fox IT Service Management South Africa. With a robust skill set that includes Telecommunications, CRM, IT Service Management, Business Strategy, VoIP and more. Blaine Richards has 1 emails on RocketReach.
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