black.ai Information

Black.ai helps retailers improve in-store performance by using existing camera infrastructure to map customer journeys and behaviours. We provide connected videos and data analysis of shopper behaviour as they engage with the store to help retail teams plan and execute store operations. Our privacy-first platform (no facial recognition or gait analysis) measures the effectiveness of advertising and retail media on shopper intent with the aim of boosting in-store sales conversion. We also assist asset protection teams by identifying suspicious behaviour and compiling relevant footage across cameras for case investigations. We collect data in real-time, enabling a future for true store automation based on customer behaviour to support retailers in delivering a responsive store experience.