Birthe Pedersen Email
Head of Technical Sales Support and Service @ NOVENCO Building & Industry
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Birthe Pedersen Location
- Copenhagen, DK
Birthe Pedersen Work
- Head of Technical Sales Support and Service @ (November 2021 - Present)
- Afdelingschef @ (July 2016 - November 2021)
- Kundeservicechef @ (May 2015 - July 2016)
- Customer Service Manager @ (January 2011 - May 2015)
- Afdelingschef @ (August 2008 - February 2011)
- Salgssupport- and kundeservicechef @ TDC Group (February 2007 - August 2008)
- Barsel @ Barsel (January 2006 - January 2007)
- Sales - and Operations Manager @ The Nuance Group - CPH Airport (November 2004 - December 2005)
- Salgs- and driftschef @ (February 2002 - November 2004)
- National Customer Service Manager @ Coca Cola Tapperierne A/S (January 1998 - January 2002)
- Customer Service Manager @ Renovadan (January 1996 - January 1998)
Birthe Pedersen Education
- CFL
Excellence Assessor & LEAN Assessor
- Køge Handelsskole
Projektledelse inkl. PRINCE2 certificering (Virksomhedsøkonomi, HR Jura)
- Køge Handelsskole
HD del 1 (Economics)
- Næstved Erhvervsakademi
Organisation & Arbejdspsykologi
- Vejen Handelsskole
H (Administration og Økonomi & marketing)
Birthe Pedersen Skills
- Customer Service Management
- Customer Experience
- Call Centers
- Team Leadership
- Management
- Sales
- Change Management
- Sales Management
- Negotiation
- Microsoft Office
- Coaching
- B2b
- Marketing Strategy
- Customer Service
- Business Strategy
- Project Planning
- Key Account Management
- Purchasing
- Account Management
- New Business Development
- Budgets
- Project Management
- Forecasting
- Performance Management
- Organizational Development
- HR Consulting
- Forretningsstrategi
- Forandringsledelse
- Ledelse
- Kundeservice
- Projektledelse
- Forhandling
- Salg
- Salgsledelse
Birthe Pedersen Summary
- Birthe Pedersen, based in Copenhagen, DK, is currently a Head of Technical Sales Support and Service at NOVENCO Building & Industry. Birthe Pedersen brings experience from previous roles at ista, Fors A/S, KOMPAN A/S and IDA. Birthe Pedersen holds a Excellence Assessor & LEAN Assessor @ CFL. With a robust skill set that includes Customer Service Management, Customer Experience, Call Centers, Team Leadership, Management and more. Birthe Pedersen has 1 emails on RocketReach.
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