We help support teams resolve complex tickets with 0 back-and-forths. 🪄 Customers can record a video to explain their issue without downloading anything. Agents can watch the video and console logs to understand the problem, reproduce it, and solve the issue quickly. Birdie integrates with most helpdesks and is used by 2000+ support teams.
| Website | https://birdie.so |
| Employees | 3 (3 on RocketReach) |
| Technologies |
JavaScript
,
HTML
,
Twitter
+10 more
(view full list)
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| Industry | Software Development |
| Keywords | Video Support, Customer Support, Remote Support, Ticket Management, Technical Support, Problem Resolution, Effective Support, Help Desk Software, Issue Tracking, Customer Communication, Online Support, Efficient Support, Support Solutions, It Support, Software Troubleshooting, Quick Support, Log Analysis, Agent Support, Support Tools |
| Competitors | Home Instead, LHC Group, Amedisys, Visiting Angels, Addus HomeCare, Care.com, HONOR Technologies France, WellSky, Caring Senior Service, HomeWell Care Services of Arkansas +31 more (view full list) |
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Maxime Manseau is the VP Support and Co-Founder of Birdie.
3 people are employed at Birdie.
Top Birdie Employees
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William Brantley
Director of Technical Support at Birdie
Los Angeles, CA, US1
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