Birch Information

Birch is transforming how clinics manage patient communication and operations through personalized AI agents. Built by a team with deep experience in healthcare, regulated software, and large-scale systems, Birch was created after seeing highly trained care teams overwhelmed by calls, messages, billing questions, and follow-ups—while patients struggle to get timely responses. Birch’s domain-trained AI agents handle patient interactions across voice and text, automating scheduling, follow-ups, and operational workflows end-to-end. Designed for specialty clinics, the platform is secure, compliant, and embedded directly into real clinical operations, allowing teams to reduce administrative burden and expand access to care - without adding staff.