Biolab Limited Information

We pride ourselves on being able to pro-actively measure and monitor those areas of our business which impact on our customers, and our supply partners can be confident that we have tangible and quantitative methods in this regard. Examples of our 'Key Performance Indicators' include:ABC stocking targets of 98%, 95% and 90% respectivelyMonitoring of service levels from local carriers/couriers including enhanced 'track and trace' systems.Incoming shipments are unpacked and checked off within 4 hours of arrival in store (current compliance rate is 99%)With National Distribution Centres in Melbourne and Auckland, we are able to provide our customers with the largest range of products of any supplier in Australasia. We also have satellite warehouses in other areas to service specific needs. We have stringent guidelines and practices which conform to legal requirements for the storage, handling and despatch of Dangerous Goods, coupled with an ability to manage biologicals and other sensitive products. Our I.T. system enables us to track and monitor products with expiry dates and also provides serial and lot number traceability. Electronic links to our freight forwarders and carriers provide visibility along the entire supply chain, thereby allowing us to provide our the best level of service possible. If you have any comments regarding our logistics and distribution, please feel free to contact our Group Distribution Manager, Domenic Stranieri on domenics@biolab.com.au.