Billy mac Deus Email
Associate Director @ Sagility
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Billy mac Deus Location
- Valenzuela, NCR, PH
Billy mac Deus Work
- 2026 -now Associate Director @
- 2016 -now Senior IT Manager - Sagility @
- 2014 -now Senior Information Technology Manager @
- 2014 -2014 Assistant Operations Manager @
- 2011 -2014 Technology Manager @
- 2009 -2011 OIC for Smartphones Repair and Services @
- 2007 -2009 Resolution Specialist @
Billy mac Deus Education
- Quantic School of Business and Technology
(Master of Science in Software Engineering, AI for Business | Leading Organizations | Statistics for Software Engineering)
2025-2026 - Mariano Marcos State University
Bachelor of Science in Computer Engineering (Bachelor of Science in Computer Engineering, Computer/Information Technology Administration and Management)
1998-2003
Billy mac Deus Skills
- Problem Management
- Knowledge Management
- Communication
- Documentation
- Project Portfolio Management
- Customer Service Management
- Service Delivery Management
- Continuous Improvement
- Program Management
- Call Center Administration
- Customer Retention
- Soft Skills
- Quality Management
- Customer Service Operations
- Business Strategy
- Troubleshooting
- Business Value
- Strategic Communications
- Social Influence
- Strategic Planning
- IT Escalation
- Executive Visibility
- Stakeholder Management
- Customer Satisfaction
- Project Management
- Incident Management
- IT Management
- Customer Experience
- Team Management
- ITIL
- IT Service Management
- IT Operations
- Process Improvement
- Process Management
- Business Process Re-engineering
- Technical Support
- Operational Excellence
- Service Desk
- BPO
- Outsourcing
- SLA
- Transition Management
- Service Delivery
- Business Process Improvement
- Vendor Management
- Team Leadership
- Customer Service
- Call Centers
Billy mac Deus Summary
- Billy mac Deus, based in Valenzuela, NCR, PH, is currently a Associate Director at Sagility. Billy mac Deus brings experience from previous roles at Sagility, Hinduja Global Solutions, arvato Systems and GENPACT. Billy mac Deus holds a 2025 - 2026 Quantic School of Business and Technology. With a robust skill set that includes Problem Management, Knowledge Management, Communication, Documentation, Project Portfolio Management and more. Billy mac Deus has 1 emails on RocketReach.
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Billy mac Deus
Associate Director
Valenzuela, NCR, PH
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