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Billy Kent Location
Memphis, TN, US
Billy Kent Work
Supervisor - IS ServiceDesk @ (February 2020 - Present)
Lead Technical Support Specialist - Helpdesk @ (January 2005 - February 2020)
Application Consultant @ Kronos/Smart Solutions (February 1998 - October 2004)
Billy Kent Education
Western Governors University
Bachelor's degree (Information Technology)
Billy Kent Skills
Software Documentation
Technical Support
Troubleshooting
System Administration
Windows
Mac OS
Process Improvement
Staff Supervision
Technical Documentation
Help Desk Support
Healthcare Information Technology
Active Directory
Customer Service
SharePoint
Visio
Citrix
Data Analysis
Leadership
Business Analysis
Hospitals
Altiris Console
Symantec Endpoint Protection
credant
Microsoft Office
0365
Healthcare Information Technology (HIT)
Healthcare Information Technology Hit
Software Development
Sales
Public Speaking
Billy Kent Summary
Billy Kent, based in Memphis, TN, US, is currently a Supervisor - IS ServiceDesk at St. Jude Children's Research Hospital. Billy Kent brings experience from previous roles at St. Jude Children's Research Hospital and Kronos/Smart Solutions. Billy Kent holds a Bachelor's degree in Information Technology @ Western Governors University. With a robust skill set that includes Software Documentation, Technical Support, Troubleshooting, System Administration, Windows and more. Billy Kent has 2 emails and 1 mobile phone numbers on RocketReach.
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