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Billy Harvey Location
O'Fallon, MO, US
Billy Harvey Work
Sr. Specialist, Service and Performance @ (May 2023 - Present)
Senior Specialist - Service and Performance @ (May 2023 - October 2023)
Senior Global Franchising Support Specialist @ (October 2018 - May 2023)
Global Franchise Customer Support Specialist @ (March 2016 - October 2018)
Business Support Specialist @ (October 2013 - March 2016)
Customer Service Team Manager @ (November 2011 - October 2013)
Management Trainee @ (April 2011 - November 2011)
Reservations Sales Agent @ (May 2008 - April 2011)
Billy Harvey Education
Southeast Missouri State University
Mass Communication (Advertising)
2005-2010
Ladue Horton Watkins High School
High School Diploma
2001-2005
Billy Harvey Skills
Account Management
Analytical Skills
Brand Loyalty
Call Center Development
Career Counseling
Coaching
Communication
Contact Centers
Customer Analysis
Customer Experience
Customer Experience Management
Customer Insight
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Decision-Making
Interpersonal Skills
Key Performance Indicators
Leadership
Leadership Development
Loyalty Marketing
Marketing
Microsoft Excel
Microsoft Office
Microsoft Word
Organization Skills
Performance Management
PowerPoint
Presentation Skills
Problem Solving
Sales
Sales Management
Sales Processes
Social Media Communications
Soft Skills
Strategic Planning
Team Building
Team Leadership
Teamwork
Time Management
Training
Voice of the Customer
Written Communication
Billy Harvey Summary
Billy Harvey, based in O'Fallon, MO, US, is currently a Sr. Specialist, Service and Performance at Enterprise Holdings. Billy Harvey brings experience from previous roles at Enterprise Holdings. Billy Harvey holds a 2005 - 2010 Mass Communication in Advertising @ Southeast Missouri State University. With a robust skill set that includes Account Management, Analytical Skills, Brand Loyalty, Call Center Development, Career Counseling and more. Billy Harvey has 3 emails and 1 mobile phone numbers on RocketReach.
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