Bill Wilder Email & Phone Number
IT Service Manager - Product Manager Directory Services @ Bank of America
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Bill Wilder Location
- Shelby, NC, US
Bill Wilder Work
- IT Service Manager - Product Manager Directory Services @ (July 2022 - Present)
- Vice President, Service Asset and Configuration Management Process Manager @ (December 2020 - July 2022)
- Vice President, Sr. Control Specialist at Bank of America @ (June 2017 - July 2022)
- Owner @ Wildertyme Entertainment LLC (January 2020 - Present)
- ITSM Solutions Architect @ TEKsystems at Bank of America (January 2016 - June 2017)
- Service Excellence ITIL Analyst and Critical Incident Management and Problem Management @ (March 2014 - January 2016)
- Change Management and SOX Coordinator @ (October 2013 - February 2014)
- Director of Technology and Media @ Retirement Corporation of America (March 2012 - July 2013)
- Service Management Coordinator @ (June 2010 - March 2012)
- Audit Data Analyst @ CBTS/Accenture (June 2010 - April 2011)
- IT Critical Incident Coordinator @ Siemens Business Services (October 2008 - May 2010)
- Help Desk (Contractor) @ (July 2008 - November 2008)
- Help Desk Supervisor @ (March 2006 - June 2008)
- Help Desk Supervisor @ Contech Construction (April 2006 - May 2008)
- Help Desk Analyst @ Roto-Rooter Services Company (March 2004 - March 2006)
- Zoomtown Help Desk @ (February 2004 - October 2004)
- Help Desk Analyst @ (October 2003 - March 2004)
- Help Desk Supervisor @ (March 1998 - June 2003)
- Customer Support Engineer @ (March 1997 - April 2003)
- Administration @ Downie Productions (January 1996 - January 1999)
Bill Wilder Education
- University of Cincinnati
(Computer Sciences)
1987-1988 - UC - Clermont College 1987-1988
- Amelia High School
General Studies Diploma (Computer Science)
1984-1987
Bill Wilder Skills
- IT Strategy
- MySQL
- Information Technology
- Windows Server
- Help Desk Support
- SharePoint
- Linux
- Cisco Technologies
- Citrix
- Active Directory
- Computer Hardware
- ITIL
- VoIP
- Windows
- DNS
- Operating Systems
- Networking
- Microsoft Exchange
- Microsoft SQL Server
- Troubleshooting
- Incident Management
- Blackberry Enterprise Server
- Cisco
- Vendor Management
- IIS
- System Administration
- Switches
- Virtualization
- vSphere
- HTML
- IT Operations
- BMC Remedy
- Network Administration
- Disaster Recovery
- Windows XP
- Windows 7
- Technical Support
- Hardware
- VMware Infrastructure
- Server Architecture
- Project Management
- VMware ESX
- Security
- Blackberry Enterprise
- Servers
- Cloud Computing
- VMware
- IT Management
- DHCP
- IT Service Management
- Group Policy
Bill Wilder Summary
- Bill Wilder, based in Shelby, NC, US, is currently a IT Service Manager - Product Manager Directory Services at Bank of America. Bill Wilder brings experience from previous roles at Bank of America, Wildertyme Entertainment LLC and TEKsystems at Bank of America. Bill Wilder holds a 1987 - 1988 University of Cincinnati. With a robust skill set that includes IT Strategy, MySQL, Information Technology, Windows Server, Help Desk Support and more. Bill Wilder has 2 emails and 1 mobile phone numbers on RocketReach.
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