1998 -
1999 Customer Support Engineer @ Geotel Communications
1996 -
1998 Telecomm Manager and Site Technical Manager @
Bill Webb Education
Worcester Polytechnic Institute
BSME-Design (Mechanical Engineering)
1991
-
1995
Bill Webb Skills
Cisco
CVP
UCCE
CTI
Call Center
Solution Architecture
Cisco ICM
Contact Centre
Call Routing
Integration
ACD
IVR
Telecommunications
Deployment
CIM
Software Development
Nuance
Cisco Technologies
Contact Centers
Call Centers
System Deployment
Pre-sales
Cisco Call Manager
Telephony
SIP
Professional Services
Cost Down
Microsoft Excel
JavaScript
Pre Sales
Java
Business Analysis
SQL
Customer Contact
Cisco Systems Products
VoIP
Contact Center Architecture
Twilio
Amazon Connect
Voice Over Ip Voip
Session Initiation Protocol Sip
Unified Communications
Ccaas
Voice Over Ip
Session Initiation Protocol
Bill Webb Summary
Bill Webb, based in Blue Hill, ME, US, is currently a Contact Center Architect at Presidio. Bill Webb brings experience from previous roles at Floating Point Properties, LLC, ShoreGroup and Dimension Data. Bill Webb holds a 1991 - 1995 BSME-Design in Mechanical Engineering @ Worcester Polytechnic Institute. With a robust skill set that includes Cisco, CVP, UCCE, CTI, Call Center and more. Bill Webb has 5 emails and 3 mobile phone numbers on RocketReach.
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