2020 -
2025 Vice President of Business Development @
2018 -
2020 Principal @ Sutherland Global Services
2016 -
2020 President @ Trocano and Associates
2015 -
2016 Vice President Sales @
2014 -
2015 Senior Vice President of Sales and Marketing @
2012 -
2014 Director, Global Business Development @
2009 -
2011 Vice President-Business Development @ PRC
2008 -
2009 Vice President, Business Development @
2004 -
2008 Director, Business Development @
Bill Trocano Education
Syracuse University - Martin J. Whitman School of Management
BA (Marketing/Finance)
1983
-
1988
Greece Athena
Regents
Bill Trocano Skills
KPO
Vendor Management
Call Center
Direct Sales
Sales Operations
Sales Management
CRM
Sales
Business Development
New Business Development
Account Management
Solution Selling
Team Management
E-commerce
Customer Retention
Telecommunications
Contact Centers
Operations Management
Team Building
Contract Negotiation
Leadership
Executive Management
Call Centers
Customer Relationship Management Crm
E Commerce
Customer Relationship Management
Bill Trocano Summary
Bill Trocano, based in Rochester, NY, US, is currently a Global Vice President, CX at Liveops, Inc.. Bill Trocano brings experience from previous roles at UnifyCX, Arise Virtual Solutions Inc., Sutherland Global Services and Trocano and Associates. Bill Trocano holds a 1983 - 1988 BA in Marketing/Finance @ Syracuse University - Martin J. Whitman School of Management. With a robust skill set that includes KPO, Vendor Management, Call Center, Direct Sales, Sales Operations and more. Bill Trocano has 2 emails and 1 mobile phone numbers on RocketReach.
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