2016 -2020 Incident and Escalations Manager and Change/Release Manager @
2015 -2016 IT Director @
2008 -2014 Sr. IT Manager: Corporate/Store Help Desk/Desktop Support Manager/Vendor Relations @
2006 -2008 Sr. Manager Application Support and Store support Center @ Mervyns
Bill Stark Education
California State University - Sacramento
Bachelor Of Applied Science (Psychology)
1984-1988
Bill Stark Skills
Vendor Management
Incident Management
Vendor Relations
Budgeting
Data Center
Budgets
Telecommunications
Project Planning
Visio
Integration
SDLC
Process Improvement
Outsourcing
Contract Negotiation
Disaster Recovery
Strategy
Problem Management
Project Management
Business Analysis
Requirements Analysis
Help Desk Support
Program Management
IT Management
Change Management
Leadership
ITIL
Cross-functional Team Leadership
Mentoring
Call Center
IT Service Management
Inventory Management
Management
Vendors
BMC Remedy
Problem Solving
Sla
Retail
Team Leadership
IT Strategy
Call Centers
Information Technology
Analysis
Business Process Improvement
Troubleshooting
SharePoint
Team Management
Business Process
Security
Quality Assurance
Software Documentation
Cross Functional Team
Cross Functional Team Leadership
Bill Stark Summary
Bill Stark, based in Livermore, CA, US, is currently a Sr. Manager, IT Operations at Shutterfly, Inc.. Bill Stark brings experience from previous roles at YAPSTONE, First Republic Bank, Gymboree and Mervyns. Bill Stark holds a 1984 - 1988 Bachelor Of Applied Science in Psychology @ California State University - Sacramento. With a robust skill set that includes Vendor Management, Incident Management, Vendor Relations, Budgeting, Data Center and more. Bill Stark has 2 emails and 1 mobile phone numbers on RocketReach.
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