Bill Rasmussen Email & Phone Number
Contact Center Engineering @ CoreSource, now Trustmark Health Benefits
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Bill Rasmussen Location
- United States
Bill Rasmussen Work
- Contact Center Engineering @ (December 2024 - Present)
- Director of Telecommunications Architecture, Engineering and Operations @ (December 2021 - November 2024)
- Director of Telecommunications Architecture and Engineering @ (August 2021 - August 2022)
- Contact Center SME @ (April 2021 - August 2021)
- Principal Architect @ AT&T for Microsoft (February 2020 - August 2020)
- Contact Center Technologies Manager @ myconsumers.org CU (January 2019 - February 2020)
- Telecommunications Project Manager @ University of Chicago (June 2014 - January 2019)
- Unified Communications and Collaboration Engineer @ CNA Insurance (February 2013 - September 2013)
- Solution Architect @ (October 2011 - July 2012)
- Cloud based IVR Architect @ (October 2010 - July 2011)
- Manager, Enterprise Telephony Solutions @ (September 2009 - September 2010)
- Manager; IP Voice Engineering @ (July 2008 - July 2009)
- Associate Director @ (May 2005 - December 2007)
- Manager; Telecommunications @ (December 1999 - September 2005)
Bill Rasmussen Education
- Franklin University
Bachelor of Business Administration (Business Administration)
2020-2025 - Global Knowledge
Project Management Bootcamp (Project Management)
2016-2016 - KnowledgeHut
Certificate Program (Agile & Scrum Training)
2016-2016 - POLYCOM
RMX (RMX Video Bridge training)
2011-2011 - William Rainey Harper College
Associate's degree (Business Administration and Management, General)
2009-2011 - Cisco
4.0 (CCNA Bootcamp)
2005-2005 - POLYCOM
CVE (Videoconferencing)
2005-2005 - DePaul University
Technical (Data Networking LAN / WAN)
1986-1986 - DePaul University
Technical (Telecommunications)
1985-1985 - Global Knowledge
Business Analyst formal training course (BA)
2017 - ITCS PMP Bootcamp
Certificate of Completion (Project Management Institute methodology)
2014
Bill Rasmussen Skills
- Video Conferencing
- UC
- Telecommunications
- IVR
- Speech Recognition
- CVE
- CCNA
- PBX
- VoIP
- ACD
- MPLS
- Telecommunications Management
- Sourcing
- Unified Communications
- Telephony
- Call Center
- Network Administration
- Telepresence
- Cisco
- IP
- SIP
- Wireless
- Data Center
- TCP/IP
- Unified Messaging
- Deployment
- Cisco Call Manager
- RFP
- WAN
- Disaster Recovery
- Network Design
- Integration
- Vendor Management
- IT Management
- ITIL
- Mobile
- Solution Design
- Troubleshooting
- Cloud Computing
- Managed Services
- Solution Selling
- IP Networking
- CTI
- SaaS
- H.323
- Product Management
- Routing
- Avaya
- IP PBX
- SIP Trunking
- Business Analysis
- Marketing
Bill Rasmussen Summary
- Bill Rasmussen, based in United States, is currently a Contact Center Engineering at Trustmark. Bill Rasmussen brings experience from previous roles at loanDepot, Accenture and AT&T for Microsoft. Bill Rasmussen holds a 2020 - 2025 Bachelor of Business Administration in Business Administration @ Franklin University. With a robust skill set that includes Video Conferencing, UC, Telecommunications, IVR, Speech Recognition and more. Bill Rasmussen has 2 emails and 4 mobile phone numbers on RocketReach.
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