Bill Higdon Email & Phone Number

Director Enterprise Support and Strategy @ Wiley Sri Lanka

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Bill Higdon Location

Parsippany-Troy Hills, NJ, US

Bill Higdon Work

2015 - now Director Enterprise Support and Strategy @ Wiley Sri Lanka
2010 - 2015 Vice President, Customer Care NOOK Media @ Barnes & Noble, Inc.
2004 - 2010 Director, Field Service, B2B Solutions, and Contact Center Operations @ Samsung India

1987 - 2004 Senior Manager, e-Commerce and Customer Service Operations @ Sony Electronics

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Bill Higdon Education

New Jersey Institute of Technology
(Electrical Engineering)
County College of Morris
(Electrical Engineering)

Bill Higdon Skills

Call Center
Cross-functional Team Leadership
Call Centers

Consumer Electronics
Management
Vendor Management
Customer Service
B2B
Strategic Partnerships
Process Improvement

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Bill Higdon Summary

Bill Higdon, based in Parsippany-Troy Hills, NJ, US, is currently a Director Enterprise Support and Strategy at John Wiley and Sons. Bill Higdon brings experience from previous roles at Barnes & Noble, Samsung Electronics and Sony Electronics. Bill Higdon holds a New Jersey Institute of Technology. With a robust skill set that includes Call Center, Cross-functional Team Leadership, Call Centers, Consumer Electronics, Management and more. Bill Higdon has 1 emails and 2 mobile phone numbers on RocketReach.

Bill Higdon Emails

Found 1 emails

@wiley.com

Bill Higdon Phone Numbers

Found 6 phone numbers

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