Bill Higdon Email & Phone Number
Director Enterprise Support and Strategy @ Wiley Sri Lanka
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Bill Higdon Location
- Parsippany-Troy Hills, NJ, US
Bill Higdon Work
- Director Enterprise Support and Strategy @ (November 2015 - Present)
- Vice President, Customer Care NOOK Media @ (December 2010 - July 2015)
- Director, Field Service, B2B Solutions, and Contact Center Operations @ (November 2004 - December 2010)
- Senior Manager, e-Commerce and Customer Service Operations @ (May 1987 - August 2004)
Bill Higdon Education
- New Jersey Institute of Technology
(Electrical Engineering)
- County College of Morris
(Electrical Engineering)
Bill Higdon Skills
- Call Center
- Cross-functional Team Leadership
- Call Centers
- Consumer Electronics
- Management
- Vendor Management
- Customer Service
- B2B
- Strategic Partnerships
- Process Improvement
- Six Sigma
- Program Management
- Product Management
- E-commerce
- P&L Management
- Operations Management
- Customer Satisfaction
- Training
- Product Marketing
- Leadership
- Troubleshooting
- Account Management
- Strategy
- CRM
- E Commerce
- Cross Functional Team Leadership
Bill Higdon Summary
- Bill Higdon, based in Parsippany-Troy Hills, NJ, US, is currently a Director Enterprise Support and Strategy at John Wiley and Sons. Bill Higdon brings experience from previous roles at Barnes & Noble, Samsung Electronics and Sony Electronics. Bill Higdon holds a New Jersey Institute of Technology. With a robust skill set that includes Call Center, Cross-functional Team Leadership, Call Centers, Consumer Electronics, Management and more. Bill Higdon has 1 emails and 3 mobile phone numbers on RocketReach.
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