Bill Hicks Email & Phone Number
Head of Customer Success North America @ Iron Mountain
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Bill Hicks Location
- Philadelphia, PA, US
Bill Hicks Work
- Head of Customer Success North America @ (May 2022 - Present)
- Director Customer Care, North America @ (April 2020 - April 2022)
- Job Family Owner, Warehouse Operations, North America @ (October 2016 - March 2020)
- Manager, Contact Center Operations, North America @ (January 2012 - October 2016)
- Manager, Contact Center and Account Services, Mid-Atlantic Area @ (July 2010 - December 2011)
- Customer Service and Data Entry Manager @ (January 2008 - July 2010)
- Account Manager @ (March 2006 - January 2008)
- Record Center and Special Project Supervisor @ (May 2001 - February 2006)
Bill Hicks Education
- University of Pittsburgh
Health Information Management
1995-2000
Bill Hicks Skills
- Account Management
- Business Process Improvement
- CRM
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Leadership
- Management
- Microsoft Office
- Problem Solving
- Process Improvement
- Project Management
- Sales
- Salesforce.com
- Service Delivery
- Strategy
- Team Building
- Team Leadership
Bill Hicks Summary
- Bill Hicks, based in Philadelphia, PA, US, is currently a Head of Customer Success North America at Iron Mountain. Bill Hicks brings experience from previous roles at Iron Mountain. Bill Hicks holds a 1995 - 2000 Health Information Management @ University of Pittsburgh. With a robust skill set that includes Account Management, Business Process Improvement, CRM, Customer Experience, Customer Relationship Management (CRM) and more. Bill Hicks has 3 emails and 2 mobile phone numbers on RocketReach.
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