Ops Manager and Senior Risk Analyst @ (January 2003 - January 2004)
Director of Collections and Strategy @ Arcadia Financial / Citi Auto (January 1997 - October 2003)
Dialer and Collections Manager @ TeleCheck Services, Inc (January 1995 - January 1998)
Bill Heep Education
University of Northern Colorado
Bachelor's (Business Management)
1989-1993
Dale Carnegie Institute
University of Phoenix Project Management
Bill Heep Skills
Call Center
Customer Relations
Analysis
Vendor
Compliance
Process Improvement
Problem Solving
Microsoft Office
Hiring
Administration
Business Process
Call Centers
System Administration
Management
Business Analysis
Negotiation
Recruiting
Customer Retention
Contract Negotiation
Sales
Program Management
CRM
Telecommunications
Leadership
Training
Outsourcing
Strategy
Business Development
Contact Centers
Human Resources
Business Process Improvement
Analytical Skills
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Customer Relationship Management
Bill Heep Summary
Bill Heep, based in Denver, CO, US, is currently a Director, Communications and Systems at AUTOPAY. Bill Heep brings experience from previous roles at Harland Clarke, TeleTech Government Solutions, Flatiron Financial Services, Inc and Centrix Financial. Bill Heep holds a 1989 - 1993 Bachelor's in Business Management @ University of Northern Colorado. With a robust skill set that includes Call Center, Customer Relations, Analysis, Vendor, Compliance and more. Bill Heep has 1 emails and 2 mobile phone numbers on RocketReach.
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