Bill Grady Location

Austin, TX, US

Bill Grady Work

  • 2025 - now  Director, Design and UX Research, Customer Service @ Amazon
  • 2017 - 2025 Director, Head of Design and User Research, IBM Cloud @ IBM
  • 2016 - 2017 Designer in Residence, Office of the General Manager of Design @ IBM
  • 2015 - 2016 Program Director, Watson Brand Strategy @ IBM
  • 2014 - 2015 Brand Strategist, IBM Corporate Headquarters @ IBM
  • 2011 - 2014 Industrial Designer, IBM Corporate Headquarters @ IBM
  • 2007 - 2010 Industrial Designer, IBM Systems and Technology Group @ IBM
  • 2005 - 2007 Client Representative @ IBM

Bill Grady Education

  • New York University

    Master of Business Administration (M.B.A.)

    2014 - 2016
  • Georgia Institute of Technology

    B.S. (Industrial Design)

    1999 - 2003

Bill Grady Skills

  • Product Design
  • User Interface
  • Product Development
  • User-centered Design
  • Industrial Design
  • Design Strategy
  • Design Management
  • Experience Design
  • User Experience
  • Interaction Design

Bill Grady Summary

Bill Grady, based in Austin, TX, US, is currently a Director, Design and UX Research, Customer Service at Amazon. Bill Grady brings experience from previous roles at IBM. Bill Grady holds a 2014 - 2016 Master of Business Administration (M.B.A.) @ New York University. With a robust skill set that includes Product Design, User Interface, Product Development, User-centered Design, Industrial Design and more. Bill Grady has 3 emails and 2 mobile phone numbers on RocketReach.

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