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Bill Finley Location
Washington, DC, US
Bill Finley Work
Service Desk Supervisor and Customer Experience @ (September 2021 - Present)
Lead InfoSec Engineer - Customer Engagement @ (May 2015 - September 2021)
Help Desk Supervisor @ (September 2011 - May 2015)
Service Technology Analyst @ (February 2007 - September 2011)
Help Desk Team Lead @ (August 2004 - February 2007)
Desktop Support Specialist @ (August 2004 - July 2005)
Bill Finley Skills
Active Directory
Analysis
BMC Remedy
Business Process Improvement
Citrix
Continuous Improvement
Customer Service
Data Center
Disaster Recovery
Enterprise Architecture
Help Desk Support
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
Incident Management
Information
Information Security
Information Technology
Integration
Knowledge Management
Leadership
Management
Microsoft Office
Network Security
Networking
Operating Systems
Process Improvement
Program Management
Project Management
Requirements Analysis
Security
Security Patch Management
Servers
Service Delivery
Service Desk
SharePoint
Software Documentation
System Administration
System Deployment
TCP/IP
Technical Support
Troubleshooting
VMware
Vendor Management
Virtualization
Visio
Windows 7
Windows Server
Bill Finley Summary
Bill Finley, based in Washington, DC, US, is currently a Service Desk Supervisor and Customer Experience at MITRE. Bill Finley brings experience from previous roles at MITRE. With a robust skill set that includes Active Directory, Analysis, BMC Remedy, Business Process Improvement, Citrix and more. Bill Finley has 2 emails and 1 mobile phone numbers on RocketReach.
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