Bill Finley Email & Phone Number
Service Desk Supervisor and Customer Experience @ MITRE
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Bill Finley Location
- Washington, DC, US
Bill Finley Work
- 2021 -now Service Desk Supervisor and Customer Experience @
- 2015 -2021 Lead InfoSec Engineer - Customer Engagement @
- 2011 -2015 Help Desk Supervisor @
- 2007 -2011 Service Technology Analyst @
- 2004 -2007 Help Desk Team Lead @
- 2004 -2005 Desktop Support Specialist @
Bill Finley Skills
- ITIL
- IT Management
- IT Operations
- Service Delivery
- Customer Service
- IT Service Management
- Information Security
- Information Technology
- Incident Management
- Help Desk Support
- System Administration
- Troubleshooting
- Integration
- Technical Support
- SharePoint
- Security
- Citrix
- Active Directory
- Disaster Recovery
- Management
- System Deployment
- Virtualization
- Operating Systems
- Networking
- Program Management
- Project Management
- IT Strategy
- Network Security
- Windows 7
- Servers
- Enterprise Architecture
- Windows Server
- Data Center
- TCP/IP
- Analysis
- Requirements Analysis
- Security Patch Management
- Leadership
- Process Improvement
- BMC Remedy
- VMware
- Software Documentation
- Vendor Management
- Knowledge Management
- Visio
- Microsoft Office
- Information
- Business Process Improvement
Bill Finley Summary
- Bill Finley, based in Washington, DC, US, is currently a Service Desk Supervisor and Customer Experience at MITRE. Bill Finley brings experience from previous roles at MITRE and The MITRE Corporation. With a robust skill set that includes ITIL, IT Management, IT Operations, Service Delivery, Customer Service and more. Bill Finley has 1 emails and 1 mobile phone numbers on RocketReach.
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