Bill Finley Email & Phone Number
Service Desk Supervisor and Customer Experience @ MITRE
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Bill Finley Location
- Washington, DC, US
Bill Finley Work
- Service Desk Supervisor and Customer Experience @ (September 2021 - Present)
- Lead InfoSec Engineer - Customer Engagement @ (May 2015 - September 2021)
- Help Desk Supervisor @ (September 2011 - May 2015)
- Service Technology Analyst @ (February 2007 - September 2011)
- Help Desk Team Lead @ (August 2004 - February 2007)
- Desktop Support Specialist @ (August 2004 - July 2005)
Bill Finley Skills
- ITIL
- IT Management
- IT Operations
- Service Delivery
- Customer Service
- IT Service Management
- Information Security
- Information Technology
- Incident Management
- Help Desk Support
- System Administration
- Troubleshooting
- Integration
- Technical Support
- SharePoint
- Security
- Citrix
- Active Directory
- Disaster Recovery
- Management
- System Deployment
- Virtualization
- Operating Systems
- Networking
- Program Management
- Project Management
- IT Strategy
- Network Security
- Windows 7
- Servers
- Enterprise Architecture
- Windows Server
- Data Center
- TCP/IP
- Analysis
- Requirements Analysis
- Security Patch Management
- Leadership
- Process Improvement
- BMC Remedy
- VMware
- Software Documentation
- Vendor Management
- Knowledge Management
- Visio
- Microsoft Office
- Information
- Business Process Improvement
Bill Finley Summary
- Bill Finley, based in Washington, DC, US, is currently a Service Desk Supervisor and Customer Experience at MITRE. Bill Finley brings experience from previous roles at MITRE and The MITRE Corporation. With a robust skill set that includes ITIL, IT Management, IT Operations, Service Delivery, Customer Service and more. Bill Finley has 2 emails and 1 mobile phone numbers on RocketReach.
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