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Bill Causse Location
Sandy, UT, US
Bill Causse Work
Senior Director of Operations @ (June 2018 - Present)
Senior Director of Service Delivery @ (January 2016 - June 2018)
Global Director of Service Delivery @ (November 2014 - January 2016)
Director of Business Excellence, North America @ (March 2013 - September 2014)
Senior Strategic Business Unit Manager @ (December 2007 - March 2013)
Director of Strategic Quality @ (October 2006 - November 2007)
Strategic Business Unit Manager @ ACS, a Xerox Company (September 2005 - October 2006)
Bill Causse Education
University of Phoenix
Master's Degree (International Business Administration)
2000-2002
University of Iowa
Bachelor's Degree (Economics)
1990-1993
Muscatine High School
Bill Causse Skills
Profit & Loss Management
Contact Center Management
Presentation Skills
Capacity Planning
Data Analysis
Employee Engagement
Key Performance Indicators
Site Management
Quality Management
Workflow Management
Budget Management
COPC
Strategic Partnerships
Executive Management
Global Sourcing
Account Management
Cost Management
Customer Satisfaction
Supply Chain Management
Six Sigma
Cross-functional Team Leadership
Process Improvement
Business Process Improvement
Leadership
Management
CRM
Change Management
Program Management
Strategy
Outsourcing
Risk Management
Lean Six Sigma
Call Centers
Project Management
Strategic Leadership
Business Process
Operational Excellence
Vendor Management
P&L Management
Customer Relations
Quality Assurance
Operations Management
Business Analysis
Team Leadership
Banking
Strategic Planning
Product Management
E-commerce
Customer Experience
Service Delivery
Business inte
Customer Relationship Management (CRM)
Contact Centers
Bill Causse Summary
Bill Causse, based in Sandy, UT, US, is currently a Senior Director of Operations at PrePass. Bill Causse brings experience from previous roles at Sutherland, Sutherland Global Services, eBay Inc and Xerox. Bill Causse holds a 2000 - 2002 Master's Degree in International Business Administration @ University of Phoenix. With a robust skill set that includes Profit & Loss Management, Contact Center Management, Presentation Skills, Capacity Planning, Data Analysis and more. Bill Causse has 1 emails and 1 mobile phone numbers on RocketReach.
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