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Bill Burrows Location
Hartford, CT, US
Bill Burrows Work
ITSM Process Consultant @ (August 2015 - Present)
ITSM Director @ (January 2013 - January 2015)
Technical Support Director @ (March 2010 - January 2013)
Head of Operations @ (January 2008 - January 2009)
Program Leader, Windsor campus @ (January 2006 - January 2008)
Director of End User Services @ (January 2005 - January 2006)
Director of Infrastructure Service Management @ (January 2002 - January 2005)
Director Infrastructure Services @ Aetna Life & Casualty (January 1997 - January 2002)
Director of Infrastructure Services @ Aetna Financial Services (January 1997 - January 2001)
Director of Infrastructure Services @ (January 1995 - January 1997)
Director of Distributed Computing @ Connecticut Mutual Life Insurance (January 1974 - January 1991)
Bill Burrows Education
Central Connecticut State University
Bachelor's degree (Business Administration and Management, General)
1972-1976
Bill Burrows Skills
Leadership
IT Strategy
Information Technology
Infrastructure
Insurance
ITIL
Business Analysis
Vendor Management
Process Improvement
Operations
Business Administration
Enterprise Architecture
Program Management
Administration
Change Management
Disaster Recovery
Technical Support
Service Management
Management
Outsourcing
Integration
IT Management
IT Service Management
Bill Burrows Summary
Bill Burrows, based in Hartford, CT, US, is currently a ITSM Process Consultant at Travelers. Bill Burrows brings experience from previous roles at Cigna, CIGNA and ING. Bill Burrows holds a 1972 - 1976 Bachelor's degree in Business Administration and Management, General @ Central Connecticut State University. With a robust skill set that includes Leadership, IT Strategy, Information Technology, Infrastructure, Insurance and more.
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