Bill Backus Location
- Denton, TX, US
Bill Backus Work
- 2014 - now Managing Partner @ Backus and Associates LLC
- 2013 - 2014 Senior Operations Manager @ Sykes
- 2004 - 2013 Sr. Account Manager @
Bill Backus Education
- Wayne State University
BS (P. Admin and Pychology)
Bill Backus Skills
- Customer Satisfaction
- Troubleshooting
- Call Center
- Leadership
- Coaching
- Customer Experience
- Customer Service
- Call Centers
- Account Management
- BPO
- Process Improvement
- Software Documentation
- Workforce Management
- Team Building
- Recruiting
- Customer Retention
- Outsourcing
- Human Resources
- Outlook
- Contact Centers
Bill Backus Summary
- Bill Backus, based in Denton, TX, US, is currently a Managing Partner at Backus and Associates LLC. Bill Backus brings experience from previous roles at Sykes and Sykes Home powered by Alpine Access. Bill Backus holds a BS in P. Admin and Pychology @ Wayne State University. With a robust skill set that includes Customer Satisfaction, Troubleshooting, Call Center, Leadership, Coaching and more. Bill Backus has 2 mobile phone numbers on RocketReach.
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