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Bill Albert Location
Boston, MA, US
Bill Albert Work
Founder and Principal @ (July 2024 - Present)
Book Author @ (January 2008 - Present)
Senior Vice President and Global Head of Customer Experience @ (February 2022 - June 2024)
Executive Director @ (February 2009 - January 2022)
Adjunct Professor in the Human Factors in Information Design Graduate Program @ (January 2008 - June 2021)
Director of User Experience @ (July 2002 - February 2009)
Sr. User Interface Researcher @ (January 1999 - January 2002)
Bill Albert Education
Boston University
Ph.D. (Geography (Spatial Cognition))
University of Washington
MA (Geography (Geographic Information Systems))
University of Washington
BA (Geography)
Bill Albert Skills
User Experience Testing
Digital Strategy
New Venture Development
New Venture Launch
Team Building
Qualitative Research
Inclusive Team Leadership
Public Speaking
Interpersonal Communication
Customer Experience Management
Communication
SPSS Statistics
Cross-functional Partnerships
Strategic Planning
Project Management
Management
Higher Education
University Teaching
Mentoring
Technical Course Development
Presentation Skills
Mixed Methods Research
Global Cross-Functional Team Leadership
Innovation Management
Concept Research
Qualitative & Quantitative Research Methodologies
Consulting
Editing
UX Research
Customer Journey Mapping
Research Management
Academic Publishing
Client Services
Customer Insight
Team Leadership
Strategy
Innovation Consulting
Customer Experience
Product Innovation
venture building
Strategic Vision
Leadership
Information Design
User Experience
User Interface
Human Factors
Personas
Usability
Usability Engineering
Information Architecture
Research Design
User-centered Design
Interaction Design
Usability Testing
Contextual Inquiry
Heuristic Evaluation
User Research
Human Computer Interaction
Persona
Card Sorting
Wire Framing
User Interface Design
User Experience Design
Experience Design
Ethnography
User Experience (UX)
Bill Albert Summary
Bill Albert, based in Boston, MA, US, is currently a Founder and Principal at Greenlight Idea Lab. Bill Albert brings experience from previous roles at Elsevier, Mach49, Bentley University User Experience Center and Bentley University. Bill Albert holds a Ph.D. in Geography (Spatial Cognition) @ Boston University. With a robust skill set that includes User Experience Testing, Digital Strategy, New Venture Development, New Venture Launch, Team Building and more. Bill Albert has 3 emails and 1 mobile phone numbers on RocketReach.
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