Bill Aker Email & Phone Number
Head of Customer Success @ ClickTime
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Bill Aker Location
- California, United States
Bill Aker Work
- Head of Customer Success @ (October 2020 - Present)
- Principal @ WPA Consulting (October 2018 - Present)
- Vice President, Global Services and Customer Success @ (May 2016 - October 2018)
- Customer Success, Implementation, Inventory Management and Distribution. @ (June 2014 - January 2015)
- Vice President of Client Services (Support, Services, and Customer Success) @ Skire, Inc. (acquired by Oracle) (October 2000 - June 2013)
Bill Aker Education
- University of San Diego
Bachelor Of Arts (English)
1988-1992
Bill Aker Skills
- AI Strategy
- AI-assisted Support / Agent Assist
- Account Management
- Agile Methodologies
- Business Analysis
- CRM
- Cloud Computing
- Consulting
- Cross-functional Team Leadership
- Customer Experience
- Customer Insights / Customer Analytics
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Success Management / Customer Success Leadership
- Customer/Revenue Retention
- Enterprise Software
- Executive Management
- Generative AI (GenAI)
- Integration
- Lead Generation
- Leadership
- Management
- Process Improvement
- Product Management
- Professional Services
- Program Management
- Renewals Managment
- SaaS
- Sales
- Salesforce.com
- Start-ups
- Strategy
- Technical Support
- Training
- Training Consulting
- Training Delivery
- Vendor Management
- Workflow Automation
- Call Centers
- Cross Functional Team
- Boat Trading
- Start Ups
- Business Development
- Sales Management
- Boat Building
- Cross Functional Team Leadership
- Commercial Boats Sale
- Passenger Boats Sale
- Inventory Management
- Utility Vessels Sales
- Crossfunctional Team Leadership
- Project Management
- Change Management
- Software Implementation
- Problem Solving
Bill Aker Summary
- Bill Aker, based in California, United States, is currently a Head of Customer Success at ClickTime. Bill Aker brings experience from previous roles at WPA Consulting, Airware, Avolved and Skire, Inc. (acquired by Oracle). Bill Aker holds a 1988 - 1992 Bachelor Of Arts in English @ University of San Diego. With a robust skill set that includes AI Strategy, AI-assisted Support / Agent Assist, Account Management, Agile Methodologies, Business Analysis and more. Bill Aker has 2 emails and 5 mobile phone numbers on RocketReach.
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