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Bill Ahearn Location
Boston, MA, US
Bill Ahearn Work
2023 -now Vice President, Strategy and Operations - Global Adopt and Consume @
2019 -2023 Vice President, Customer Engagement Success Operations (incl. Sr Director role) @
2012 -2019 Director and Sr. Manager, Customer Support Operations - Customer Experience @
2010 -2012 Manager, Customer Success and Support - Premium Americas Tier 2 @
2007 -2010 Customer Success and Support Team Lead @
2006 -2007 Customer Success and Support Advocate @
2001 -2006 Technical Support Consultant @
Bill Ahearn Education
Bridgewater State University
Bachelor of Science (Computer Science)
1996-2001
The University of Connecticut
Bachelor of Science (BS) (Physical Therapy/Therapist)
1995-1996
Bill Ahearn Skills
Key Performance Indicators
Performance Metrics
Go-to-Market Strategy
Stakeholder Management
Engagement Management
C Suite
Problem Solving
Written Communication
Conflict Resolution
Narrative
Executive Visibility
Key Metrics
Communication
Totango
ServiceNow
Salesforce.com Administration
Customer Success
Customer Satisfaction
SuccessFactors
Enterprise Software
Software Implementation
Analytics
SAP
Customer Service
Training
Leadership
Account Management
Requirements Analysis
Quality Assurance
Software Documentation
Salesforce.com
Testing
Product Management
Software Development
Business Process
Customer Experience
Process Improvement
Business Intelligence
Integration
Vendor Management
Software Project Management
Business Process Improvement
Program Management
Consulting
Strategy
Project Management
Cross-functional Team Leadership
Strategic Partnerships
Change Management
Software as a Service (SaaS)
HRIS
SaaS
Hands-on Training
Cloud Computing
CRM
Professional Services
Technical Support
Team Leadership
SQL
Access
Business Analysis
Solution Selling
ERP
Management
Business Development
Enterprise Resource Planning Erp
Nonprofits
Software as a Service Saas
Cross Functional Team Leadership
SAP Products
Sales
Hands on Training
Bill Ahearn Summary
Bill Ahearn, based in Boston, MA, US, is currently a Vice President, Strategy and Operations - Global Adopt and Consume at SAP. Bill Ahearn brings experience from previous roles at SAP and SuccessFactors. Bill Ahearn holds a 1996 - 2001 Bachelor of Science in Computer Science @ Bridgewater State University. With a robust skill set that includes Key Performance Indicators, Performance Metrics, Go-to-Market Strategy, Stakeholder Management, Engagement Management and more. Bill Ahearn has 1 emails and 2 mobile phone numbers on RocketReach.
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