Bilha I. Email
Customer Experience Specialist @ elimuTab
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Bilha I. Location
- Nairobi County, Kenya
Bilha I. Work
- Customer Experience Specialist @ (January 2026 - Present)
- Customer care intern @ (April 2025 - January 2026)
- Industrial attachment @ (January 2023 - March 2023)
Bilha I. Education
- Aspire Institute
Aspire leaders program
2025-2025 - Moi University
Bachelor of science communication and public relations (Corporate communication)
2020-2024
Bilha I. Skills
- AI Prompting
- Advertising
- Audience research
- Brand Management
- Brand Storytelling
- Corporate Communications
- Crisis Communications
- Critical leadership
- Cross-Cultural Communication Skills
- Cultural Awareness
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Data Analysis
- Digital Marketing
- Direct to consumer management
- E-commerce management
- Editing
- Emotional Intelligence
- Event Management
- Google Ads
- Google Analytics
- Logistics Management
- Media Relations
- Operations Management
- Order Fulfillment
- Photography
- Project Management
- Public Relations
- Research Skills
- Retail Sales
- Sales Operations
- Search Engine Optimization (SEO)
- Social Impact
- Social Impact Strategy
- Social Media Advertising
- Social Media Management
- Social Media Optimization (SMO)
- Social Media Strategy
- Story Writing
- Strategic Communications
- Team Leadership
- Transformational Leadership
Bilha I. Summary
- Bilha I., based in Nairobi County, Kenya, is currently a Customer Experience Specialist at elimuTab. Bilha I. brings experience from previous roles at Food and Us and NATIONAL INDUSTRIAL TRAINING AUTHORITY. Bilha I. holds a 2025 - 2025 Aspire leaders program @ Aspire Institute. With a robust skill set that includes AI Prompting, Advertising, Audience research , Brand Management, Brand Storytelling and more.
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