Biktrix Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one place.

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere.

Tawk.to is an changing the way businesses communicate with customers, making real time a real thing.

Amazon CloudFront is a content delivery web service.

Bugsnag is command center for software stability - empowering software teams to make data-driven decisions on when to focus on building new features, or when to fix bugs.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in users application in real time.

Vimeo PRO is a business video hosting platform.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.

Google Cloud Storage is a RESTful online file storage web service for storing and accessing data on Google Cloud Platform infrastructure. The service combines the performance and scalability of Google's cloud with advanced security and sharing capabilities.

Attentive is a personalized text messaging platform for innovative brands & organizations.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Zendesk is an cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Bold is an internal blog for the team's knowledge and ideas.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets

Font Awesome makes it easy to add vector icons and social logos to their website.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

ManyChat is a cloud-based chatbot solution developed to support businesses launching chat marketing campaigns via social media and text messaging.

Flowlu is an online business management tools suite that provides task management, project management, online invoicing and knowledge management.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of users conversational channels like chat, email, social media, and mobile. Re:amaze helps user entire team stay in sync with customers in a shared team inbox so no conversations go missing.

Setmore is an online scheduling application that help SMBs manage appointments and schedules for customers and staff.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

Inspectlet records videos of users visitors as they use users site, allowing to see everything they do. See every mouse movement and keypress interaction. Inspectlet helps to understand why web visitors behave the way they do on their site through recorded sessions, varying heatmaps, and detailed form analytics.

Lattice is a predictive analytics and sales enablement software that fully integrates with their CRM to identify upsell and cross sell prospects within their sales database. Lattice assesses vast amounts of trends and data analytics from within their CRM to compile valuable future insights and sales predictions that helps client to identify new revenue stream.

Indiegogo is a crowdfunding engine that helps individuals, groups and non-profits raise money online to make their ideas a reality.

Shopify Pay is a frictionless payment method to purchase goods online.

Venmo is an online service owned by PayPal that allows you to quickly pay and request money from your friends.

OptinMonster helps to convert abandoning website visitors into subscribers and customers.