Biju Nair's Location
Dubai, Dubai, United Arab Emirates
Biju Nair's Work
- Assistant Director Customer Experience @ Ejadah
- Head Customer Experience and Service Strategy @ Ejadah
- Assistant Director Customer Experience and Service Strategy @ Ejadah
- Head of Customer Experience @ Axiom Telecom
- Head Onboarding Operations and Experience Pan India @ Vodafone
- Head of Service Partner Management and Contact Centre Operations @ Vodafone
- Assistant Vice President Customer Service Delivery @ Etisalat Dbtelecom Private Limited
- Senior .Manager Customer Care @ Vodafone
- Manager Service Marketing, Kerala Circle @ Vodafone
- Zonal Cs Head @ Vodafone
Biju Nair's Education
- Indian Institute of Management Kozhikode
(Management)
2013 - 2014 - Pondicherry University
Masters (Management, International Business)
1993 - 1995 - Mahatma Gandhi University
(Physics)
1990 - 1993
- Rajagiri High School
- Pondicherry Central University
- Union Christian College
- UC College Alwaye
Biju Nair's Skills
- Call Centre
- Customer Relations
- Customer Service
- Customer Retention
- Service Operations
- Vendor Management
- Sla
- People Management
- Operations Management
- Training and Development
Biju Nair's Summary
Biju Nair, based in Dubai, Dubai, United Arab Emirates, is currently a Assistant Director Customer Experience at Ejadah Asset Management Group, bringing experience from previous roles at Ejadah Asset Management Group, Axiom Telecom and Vodafone. Biju Nair holds a 2013 - 2014 Indian Institute of Management Kozhikode. With a robust skill set that includes Call Centre, Customer Relations, Customer Service, Customer Retention, Service Operations and more, Biju Nair contributes valuable insights to the industry. Biju Nair has 1 email and 13 mobile phone numbers on RocketReach.
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