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Biju K Location
Kochi, KL, IN
Biju K Work
2010 -now Global Head - WFM, Voice and Virtual, Head - BI and Business Ops - Client Care Center @
2009 -2010 Head - Business Operations, BPO @
2008 -2009 Vice President - Knowledge Services and Growth @ Epicenter Tech Pvt Ltd
2008 -2008 Consultant - Business Excellence and Growth @ Independant Consultant
2001 -2008 Country Manager - India @
1995 -1999 Asst. Project Manager @
1995 -1995 Engineer @
Biju K Education
Indian Institute of Technology, Bombay
Master of Management (Management)
1999-2001
GES HAL High School & Jr College 1979-1991
Biju K Skills
BPO
Outsourcing
Vendor Management
Team Management
Offshoring
Operations Management
Performance Management
Management
Mergers & Acquisitions
Strategy
Sla
Project Planning
Service Delivery
CRM
Transition Management
Business Analysis
Mergers and Acquisitions
Biju K Summary
Biju K, based in Kochi, KL, IN, is currently a Global Head - WFM, Voice and Virtual, Head - BI and Business Ops - Client Care Center at Standard Chartered Bank. Biju K brings experience from previous roles at Mphasis, Epicenter Tech Pvt Ltd, Independant Consultant and Washington Mutual Card Services. Biju K holds a 1999 - 2001 Master of Management in Management @ Indian Institute of Technology, Bombay. With a robust skill set that includes BPO, Outsourcing, Vendor Management, Team Management, Offshoring and more. Biju K has 1 emails and 1 mobile phone numbers on RocketReach.
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