Bijoy Daniel Email
Content Specialist @ Covalen (Past)
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Bijoy Daniel Location
- Dublin, IE
Bijoy Daniel Work
- Content Specialist @ (September 2024 - June 2026)
- Assistant Manager @ (July 2022 - July 2023)
- Associate Manager @ (August 2013 - October 2019)
- Client Manager @ (June 2002 - July 2013)
Bijoy Daniel Education
- The Insurance Institute
Accredited Product Adviser (APA) (Insurance)
2026-2026 - Annamalai University
Master of Arts - MA (Sociology)
1999-2002 - Kerala University, Thiruvananthapuram
Bachelor's degree (Economics)
1996-1998 - Bihar School Examination Board (BSEB)
10th (Arts)
1991-1992
Bijoy Daniel Skills
- AI for IT Operations (AIOps)
- APA
- Account Management
- Analytical Skills
- Analytics
- Business Analysis
- Business Analytics
- Business Development
- Business Process Improvement
- Capacity Planning
- Claims Handling
- Communication
- Complaint Management
- Consulting
- Continuous Delivery (CD)
- Cross-functional Collaborations
- Customer Experience
- Customer Service
- Data Analysis
- Department Management
- Easily Adaptable
- English
- Escalations Management
- Financial Analysis
- Financial Services
- Large Language Models (LLM)
- Leadership
- Lean Six Sigma
- Management
- Microsoft Excel
- Microsoft Office
- Operational Efficiency
- Operational Excellence
- Operations
- Operations Management
- People Management
- Performance Management
- Problem Solving
- Project Management
- Requirements Analysis
- Resolving Issues
- Service Delivery
- Social Media
- Stakeholder Management
- Strategic Planning
- Succession Planning
- Team Leadership
- Team Management
Bijoy Daniel Summary
- Bijoy Daniel, based in Dublin, IE, was previously a Content Specialist at Covalen. Bijoy Daniel brings experience from previous roles at Toonz Media Group, EY and RR Donnelley. Bijoy Daniel holds a 2026 - 2026 Accredited Product Adviser (APA) in Insurance @ The Insurance Institute. With a robust skill set that includes AI for IT Operations (AIOps), APA, Account Management, Analytical Skills, Analytics and more.
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