Big Feat Digital Information

Big Feat Digital is a strategic consultancy that helps B2B and B2C businesses get the most from sales, marketing, customer service, and commerce technology. Our hands-on practitioners work closely with companies and system integrators to ensure the best outcomes for every stage of their digital evolution. For system integrators, our services include: - The guarantee that all client and SI stakeholders are on the same page about project needs and deliverables; we help you avoid the client indecision that leads to mid-project slowdowns - Help your clients optimize their human capital for project delivery and ongoing operations, ensuring the success of your platform delivery - Align customer processes and business data to support AI strategies - Set business KPIs and governance to track project success - Manage organizational change and ensure technology adoption For companies, our services include: - Readiness assessments, including AI and data - Integrated strategies for revenue management, including self-service models - Technology vendor selections - Tactical plans and roadmaps that will get buy-in from the C-Suite - Governance - Process mapping and automation - Change Management & Adoption Acceleration - Implementation coaching to mitigate risks