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Bianca di Lucente Location
Cleveland, OH, US
Bianca di Lucente Work
Vice President of Customer Success @ (June 2024 - Present)
Vice President Change Management and Digital Adoption Practice @ (August 2023 - July 2024)
Senior Director Change Management @ (May 2022 - September 2023)
Salesforce Platform Senior Change Lead @ (March 2021 - May 2022)
Senior Change Management Consultant @ (January 2018 - March 2021)
Director @ (February 2015 - December 2017)
Transaction Manager @ (February 2014 - February 2015)
Bianca di Lucente Education
Duquesne University
Bachelor of Arts - BA
The American University of Rome
Bianca di Lucente Skills
Advisory
Benefit Realization
Business Process Improvement
Business Transformation
Business-Driven Technology Implementation
Change Communications
Change Management
Coaching
Communication
Consulting
Continuous Process Improvement
Cross-cultural Communication Skills
Cross-functional Team Leadership
Culture Change
Customer Experience Improvement
Customer Relationship Management (CRM)
Customer Success
Digital Transformation
Employees Training
Full Lifecycle Project Management
Ivalua
Lead Change
Leading transformational change
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Organizational Development
Process Improvement
Product Adoption
Professional Services Management
Project Management
SAP Ariba
Senior Services
Senior Stakeholder Management
Source to Pay
Stakeholder Analysis
Stakeholder Engagement
Stakeholder Management
Stakeholder Mapping
Stakeholder Workshops
Strategic Business Change
Strategic Communications
Strategic Planning
Strategy
Strategy Execution
Strategy Formulation
Sustainable Development
Team Leadership
Technology Adoption
Training
Transformational Leadership
User Adoption
Zycus
Bianca di Lucente Summary
Bianca di Lucente, based in Cleveland, OH, US, is currently a Vice President of Customer Success at RiseNow. Bianca di Lucente brings experience from previous roles at RiseNow, Iron Mountain and Nitor Partners. Bianca di Lucente holds a Bachelor of Arts - BA @ Duquesne University. With a robust skill set that includes Advisory, Benefit Realization, Business Process Improvement, Business Transformation, Business-Driven Technology Implementation and more. Bianca di Lucente has 1 emails and 1 mobile phone numbers on RocketReach.
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