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Bianca Denora Location
Gilbert, AZ, US
Bianca Denora Work
Director of Customer Success @ (August 2024 - Present)
Customer Success Manager @ (August 2023 - August 2024)
Global Help Desk Manager @ (January 2022 - July 2023)
Branch Manager @ (June 2019 - January 2022)
Bianca Denora Education
The University of Waikato
Bachelor of Management (International Management & Strategic Management)
Bianca Denora Skills
Analytical Skills
Build Strong Relationships
Business Acumen
Business Metrics
Business Process Improvement
Business Reviews
Business Strategy
CSM
Change Management
Coaching
Coaching & Mentoring
Communication
Consultative Approach
Customer Advocacy
Customer Experience
Customer Insight
Customer Journeys
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Success
Customer Support
Customer-Focused Selling
Data-driven Decision Making
Executive Reports
Key Accounts
Key Performance Indicators
Leadership
Market Research
Mitigation Strategies
Mortgages
Onboarding
Operational Excellence
Operations
Operations Management
Organizational Development
Organizational Leadership
Pages
Partner Relationship Management
People Management
Presentations
Product Adoption
Relationship Building
Relationship Development
Retention Strategies
Salesforce.com
Service Operations
Skill Development
Skilled Multi-tasker
Software as a Service (SaaS)
Strategic Initiatives
Strategy
Team Leadership
Teamwork
Time Management
Voice of the Customer
Bianca Denora Summary
Bianca Denora, based in Gilbert, AZ, US, is currently a Director of Customer Success at Blueink. Bianca Denora brings experience from previous roles at Blueink and Bank of America. Bianca Denora holds a Bachelor of Management in International Management & Strategic Management @ The University of Waikato. With a robust skill set that includes Analytical Skills, Build Strong Relationships, Business Acumen, Business Metrics, Business Process Improvement and more. Bianca Denora has 4 emails and 2 mobile phone numbers on RocketReach.
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