NexGen Agency is a boutique provider of VIP social customer experience management solutions. The company offers multichannel social contact center solutions including sales, customer care, social media management, technical support, lead generation, and specialized engagement models including proof of concept and pilot program engagements.
When you are involved in your business day in and day out, you may not always see things from the outside, the way a customer would. Working with NexGen Agency is a great way to balance your ideas with those of outside perspective. Hiring our agency will bring in a fresh outlook and expertise to develop a robust customer management solution, business development and marketing strategy and an image that resonates throughout all facets of your business.
We act as an external customer experience management department, and don’t require much overseeing on your part. Once you update us on your business, goals and objectives, features and roadmap, your custom strategy goes into autopilot mode. From multichannel customer care to social and digital marketing and consulting, we create unique action plans, and start handling all the day-to-day work, leaving business owners to focus on growing their business.
When you hire an agency like NexGen, you’re not just hiring a single project manager, copywriter, graphic designer, user interface expert or a brand strategist and ambassador. With an agency relationship, you are getting an entire highly experienced team that will consult with you and become an extension of your company. A complete team to effectively lead your company through the entire customer lifecycle journey.
Redefining Digital Marketing with Expertise and Integrity
At Twelve Three Media, we've seen the inner workings of the digital marketing world and decided to set a new standard. Unlike many agencies that prioritize profit over performance and quantity over quality, our approach is different. Our team, comprised of industry veterans, seasoned experts, and creative mavericks, is committed to authenticity and excellence.
We believe in doing things the right way, not just the common way. This means taking on fewer clients but giving them our all. Every website we build is crafted meticulously in-house, ensuring quality from the ground up. We don't just work for our clients; we build lasting partnerships based on open communication, honesty, and real results.
Our strategy is simple yet powerful: no outsourcing, no shortcuts. While others may rely on white-label partners or external media companies, increasing your costs and distancing you from the people behind your project, we keep it all in-house. Every strategy we develop and every campaign we run is fueled by intention, strategy, and data-driven insight. This approach has led our clients to dominate their markets.
At Twelve Three Media, the buck stops with us – ensuring no waste, no excuses, and unparalleled results for your business.
Mediaflow helps organizations take control of their images, videos, and brand, all in one platform.
We're a SaaS company trusted by over 1,000 customers across a wide range of industries. Communicators, marketers, and creative teams use Mediaflow every day to store, structure, manage, and share their files with ease.
At its core, Mediaflow is a Digital Asset Management (DAM) system. It is web-based, user-friendly, and GDPR-compliant. Use it as your media library, image archive, and brand platform, and as the central hub for your design production across web and print.
Mediaflow is also an online video platform (OVP) that lets you play video in a customizable player, publish to Play portals, stream live events, and make your content accessible with built-in WCAG 2.1 AA support in our Video Manager.
Mediaflow is a Brand Management System too, keeping your whole organization and your partners aligned with your visual identity. Let everyone find and use the right materials with a Brand Portal. And with our Design Generator, anyone can create on-brand layouts from simple templates.
Our integrations connect Mediaflow to the tools you already use, such as InDesign, Photoshop, PowerPoint, and CMS platforms like SiteVision, Optimizely, and WordPress, so your workflows run smarter and you keep full oversight of how your files are used and published.
One platform for your media, video, and brand. That's Mediaflow.
Follow us to see how we're making creative workflows simpler.