Beyond Complaints aims to help companies, esp restaurants and retailers, discover their Moments of Truth they can use in their Customer Experience Strategy by collecting and analyzing customer complaints, via complainhero.com, with the mission to create Happy Customers, Happy Profits, and Happy Economies. Customer complaints and improvement suggestions are collected on our platform called <投訴英雄>.
| Website | http://www.beyondcomplaint.com |
| Employees | 1 (0 on RocketReach) |
| Founded | 2018 |
| Industry | Business Consulting and Services |
| Keywords | Customer Experience, Complaint Management, Customer Feedback, Customer Insights, Cx Strategy, Customer Service, Feedback Analysis, Customer Satisfaction, Voice Of Customer, Online Reviews, Sentiment Analysis, Customer Journey, Brand Reputation, Data Analytics, Business Intelligence, Social Listening, Competitive Analysis, Retail Analytics, Restaurant Analytics, Market Research |
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