Beverly Brown Email & Phone Number
Product Manager, Digital Accessibility Operations @ Kaiser Permanente
5 free lookup(s).
Beverly Brown Location
- Concord, CA, US
Beverly Brown Work
- 2015 - now Product Manager, Digital Accessibility Operations @
- 2014 - 2015 Tier II Technical Support and Customer Service @ Kaiser Permanente
- 2007 - 2012 Call Center Supervisor Tier @ Comcast Cable Corporation
- 2004 - 2007 Call Center Lead @ Comcast Cable Corporation
- 2003 - 2004 Customer Account Executive @ Comcast Cable Corporation
- 2001 - 2002 Online Banker @ Wells Fargo Bank
- 1997 - 2000 Service Representative @ Pacific Bell
- 1996 - 1997 telemarketer @ ATT home security
- 1993 - 1995 Computer Operator and Technical Support @ Alternative Resources Inc
Beverly Brown Education
- New Horizons Computer Learning Center
(CCNA)
2014 - 2014 - Certification System Operation – Computer Learning Center
Certification (Management Information Systems, General)
Beverly Brown Skills
- Call Center
- Telecommunications
- Telephony
- Troubleshooting
- Technical Support
- VoIP
- Escalation
- T1
- Broadband
- Avaya
- Cabling
- BMC Remedy
- ACD
- Workforce Management
- Customer Satisfaction
- IP
- TCP/IP
- Computer Network Operations
- Wireless
- Provisioning
- Call Centers
- Leadership
- Customer Service
- Recruiting
- Customer Experience
- Invoicing
- Coaching
- Call Center Development
- Program Management
- DOCSIS
- Customer Support
- Fiber Optics
- Customer Retention
- Cable Modems
- Co-location
- Network Design
- Wireless Networking
- SIP Trunking
- SIP
- IVR
- Billing Systems
- Vendor Management
- Voice Mail
- Cable Television
- Team Leadership
- Team Building
- Process Improvement
- Salesforce.com
- Training
- Social Media
- Walls
- Healthcare
- Digital Marketing
- Operations
- Marketing
- Microsoft Excel
- Accessibility
- SQL
- Loans
- Co Location
Beverly Brown Summary
- Beverly Brown, based in Concord, CA, US, is currently a Product Manager, Digital Accessibility Operations at Kaiser Permanente. Beverly Brown brings experience from previous roles at Kaiser Permanente and Comcast Cable Corporation. Beverly Brown holds a 2014 - 2014 New Horizons Computer Learning Center. With a robust skill set that includes Call Center, Telecommunications, Telephony, Troubleshooting, Technical Support and more. Beverly Brown has 8 emails and 3 mobile phone numbers on RocketReach.
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