Bethan Davies Email & Phone Number
Customer Success Divisional Lead @ Acora - IT & Cyber Security Managed Services
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Bethan Davies Location
- Birmingham, GB
Bethan Davies Work
- Customer Success Divisional Lead @ (August 2023 - Present)
- Service Operations Management @ (November 2021 - August 2023)
- IT Service Manager @ (November 2020 - November 2021)
- Service Director for Origin Energy @ (July 2017 - April 2020)
- Service Manager for Qantas Service Centre @ (July 2016 - July 2017)
- Capability Manager @ (August 2015 - June 2016)
- Transition Manager for Landgate @ (April 2016 - May 2016)
- Service Improvement Manager at Carlton United Breweries @ (June 2015 - July 2015)
- Operations Manager - Service Desk, Desktop and Managed Operating Environment Teams (Inpex) @ (January 2015 - June 2015)
- Operations Manager - Service Desk (BHPBilliton Iron Ore) @ (June 2013 - January 2015)
- Service Delivery Manager @ NHS Birmingham & Solihull Cluster (November 2011 - May 2013)
- Service Desk Manager @ NHS Solihull Primary Care Trust (February 2009 - October 2011)
- ICT Project Specialist and Technical Facilitator @ (January 2006 - February 2009)
- IT Support Officer @ NHS Birmingham Shared Services Agency (February 2002 - January 2006)
- IT Manager @ Jiggins Lane Medical Centre (January 1999 - February 2002)
Bethan Davies Skills
- Service Delivery Management
- Service Desk Management
- Operations Management
- Project Management
- ITIL
- IT Service Management
- Service Delivery
- Change Management
- Project Delivery
- Governance
- Incident Management
- IT Operations
- Service Management
- PRINCE2
- Service Desk
- Management
- Stakeholder Management
- Information Technology
- IT Management
- Vendor Management
- Public Speaking
- Microsoft Office
- SQL
- Microsoft Word
- Windows Server
Bethan Davies Summary
- Bethan Davies, based in Birmingham, GB, is currently a Customer Success Divisional Lead at Acora - IT, Cyber & AI. Bethan Davies brings experience from previous roles at Acora - Managed IT Services, Birmingham 2022 Commonwealth Games and Kinetic IT. With a robust skill set that includes Service Delivery Management, Service Desk Management, Operations Management, Project Management, ITIL and more. Bethan Davies has 2 emails and 1 mobile phone numbers on RocketReach.
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