2024 -
2024 Manager, Customer Experience and Advocacy @
2023 -
2023 Interim Chief Operating and Transformation Officer @
2020 -
2023 Chief of YES! (Chief Operations Officer) @
2016 -
2020 Senior Manager, GHC Content @
1996 -
2015 Various Roles @
Beth Roberts Education
University of Phoenix
Bachelor of Science (Business Management)
1997
-
2001
Beth Roberts Skills
Design Thinking
Innovation Consulting
Business Strategy
Healthcare
Customer Success
Zendesk
Cross-functional Team Leadership
Customer Experience
Strategy
Business Process Improvement
Performance Management
Program Management
Analysis
Product Management
Start-ups
Call Centers
Vendor Management
CRM
Outsourcing
Customer Retention
Analytics
Strategic Planning
Change Management
Six Sigma
Mobile Devices
Project Planning
Project Management
Customer Relationship Management (CRM)
Enterprise Software
SaaS
Microsoft Office
Software as a Service (SaaS)
Leadership
Employee Engagement
Management
Training
People Development
Team Leadership
Team Building
Coaching
Employee Training
Strategic Partnerships
Process Improvement
Operations
Data Analysis
Training & Development
Customer Satisfaction
Event Planning
Event Management
Leadership Development
Beth Roberts Summary
Beth Roberts, based in Tucson, AZ, US, is currently a EVP, Operational Excellence at PatientPoint®. Beth Roberts brings experience from previous roles at Tucson Electric Power, OFFOR Health, MOFI (Boutique Design Firm) and AnitaB.org. Beth Roberts holds a 1997 - 2001 Bachelor of Science in Business Management @ University of Phoenix. With a robust skill set that includes Design Thinking, Innovation Consulting, Business Strategy, Healthcare, Customer Success and more. Beth Roberts has 4 emails and 1 mobile phone numbers on RocketReach.
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