Beth Parkin Email & Phone Number
Vice President NSW and ACT (volunteer) @ Australian Women Pilots Association
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Beth Parkin Location
- Sydney, NSW, AU
Beth Parkin Work
- Member, Industry Advisory Board - Customer Experience Platforms, BPO, and Strategy @ (November 2022 - Present)
- Vice President NSW and ACT (volunteer) @ (April 2024 - Present)
- CX Transformation Senior Management Consultant @ (October 2025 - March 2026)
- Change Leader @ (August 2023 - September 2025)
- Head of CX Product and Service Development @ (February 2023 - August 2023)
- Executive Director Service Design and Delivery @ (May 2021 - February 2023)
- Head of Global Service Experience - Voice, Digital and CRM @ (August 2019 - May 2021)
- Head of Member Experience @ (April 2019 - July 2019)
- Executive General Manager Customer Service @ (November 2015 - December 2018)
- Executive General Manager Customer Service @ (June 2014 - October 2015)
- Director, Digital Service @ (May 2011 - May 2014)
- Head of Global Outsource Partnerships, English Language Contact Centres @ (January 2010 - February 2011)
- Regional Director Asia Pacific Contact Centres @ (January 2004 - December 2009)
- CX Transformation Senior Consultant @ (October 2025 - Present)
Beth Parkin Education
- Stanford online
Certificate
2025-2026 - San Diego State University
Bachelor of Applied Science (BASc)
- Basair Aviation College
Private Pilots License
Beth Parkin Skills
- CRM
- Strategy
- Outsourcing
- Vendor Management
- Customer Experience
- Contact Centers
- Management
- Stakeholder Management
- Change Management
- Business Development
- Account Management
- Leadership
- Call Centers
- Business Process Improvement
- Business Transformation
- Performance Management
- Start-ups
- Mobile Devices
- Program Management
- Business Planning
- Business Strategy
- Service Delivery
- Telecommunications
- New Business Development
- Business Process
- Team Management
- Operations Management
- Customer Retention
- Training
- Human Resources
- Executive Management
- Strategic Partnerships
- Contract Negotiation
- Team Leadership
- Budgets
- Sales
- Cross-functional Team Leadership
- Workforce Management
- Project Delivery
- Process Improvement
- Product Development
- Strategic Planning
- BPO
- Customer Satisfaction
- Business Analysis
- Solution Selling
- Product Management
- Managed Services
- P&L Management
- Customer Service
- General Management
- Cross Functional Team Leadership
- Public Speaking
- Start Ups
- Microsoft Office
- Financial Services
Beth Parkin Summary
- Beth Parkin, based in Sydney, NSW, AU, is currently a Vice President NSW and ACT (volunteer) at Australian Women Pilots' Association. Beth Parkin brings experience from previous roles at Matchboard, Accenture Song, Airservices Australia and Beyond Blue. Beth Parkin holds a 2025 - 2026 Certificate @ Stanford online. With a robust skill set that includes CRM, Strategy, Outsourcing, Vendor Management, Customer Experience and more. Beth Parkin has 1 mobile phone numbers on RocketReach.
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