Beth Parkin Email & Phone Number
Vice President NSW and ACT (volunteer) @ Australian Women Pilots Association
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Beth Parkin Location
- Australia
Beth Parkin Work
- 2025 -2026 CX Transformation Senior Management Consultant @
- 2024 -now Vice President NSW and ACT (volunteer) @
- 2023 -2025 Change Leader @
- 2023 -2023 Head of CX Product and Service Development @
- 2022 -now Member, Industry Advisory Board - Customer Experience Platforms, BPO, and Strategy @
- 2021 -2023 Executive Director Service Design and Delivery @
- 2019 -2021 Head of Global Service Experience - Voice, Digital and CRM @
- 2019 -2019 Head of Member Experience @
- 2015 -2018 Executive General Manager Customer Service @
- 2014 -2015 Executive General Manager Customer Service @
- 2011 -2014 Director, Digital Service @
- 2010 -2011 Head of Global Outsource Partnerships, English Language Contact Centres @
- 2004 -2009 Regional Director Asia Pacific Contact Centres @
- 2025 -now CX Transformation Senior Consultant @
Beth Parkin Education
- Stanford online
Certificate (Artificial Intelligence)
2025-2026 - San Diego State University
Bachelor of Applied Science (BASc)
- Basair Aviation College
Private Pilots License (Aircraft Pilot (Private))
Beth Parkin Skills
- CRM
- Strategy
- Outsourcing
- Vendor Management
- Customer Experience
- Contact Centers
- Management
- Stakeholder Management
- Change Management
- Business Development
- Account Management
- Leadership
- Call Centers
- Business Process Improvement
- Business Transformation
- Performance Management
- Start-ups
- Mobile Devices
- Program Management
- Business Planning
- Business Strategy
- Service Delivery
- Telecommunications
- New Business Development
- Business Process
- Team Management
- Operations Management
- Customer Retention
- Training
- Human Resources
- Executive Management
- Strategic Partnerships
- Contract Negotiation
- Team Leadership
- Budgets
- Sales
- Cross-functional Team Leadership
- Workforce Management
- Project Delivery
- Process Improvement
- Product Development
- Strategic Planning
- BPO
- Customer Satisfaction
- Business Analysis
- Solution Selling
- Product Management
- Managed Services
- P&L Management
- Customer Service
- General Management
- Cross Functional Team Leadership
- Public Speaking
- Start Ups
- Microsoft Office
- Financial Services
Beth Parkin Summary
- Beth Parkin, based in Australia, is currently a Vice President NSW and ACT (volunteer) at Australian Women Pilots' Association. Beth Parkin brings experience from previous roles at Accenture Song, Airservices Australia, Beyond Blue and Matchboard. Beth Parkin holds a 2025 - 2026 Certificate in Artificial Intelligence @ Stanford online. With a robust skill set that includes CRM, Strategy, Outsourcing, Vendor Management, Customer Experience and more. Beth Parkin has 1 mobile phone numbers on RocketReach.
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