Beth Marsh Email & Phone Number
Manager of Personal Lines Underwriting Operations @ COUNTRY Financial®
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Beth Marsh Location
- Bloomington, IL, US
Beth Marsh Work
- Manager of Personal Lines Underwriting Operations @ (September 2022 - Present)
- Supervisor Personal Lines Underwriting Training and QA @ (March 2020 - September 2022)
- Supervisor of Contact Center Training Development @ (June 2018 - March 2020)
- Supervisor Billing Services @ (March 2016 - June 2018)
- Business Analyst @ (September 2014 - March 2016)
- Executive Customer Relations @ (April 2014 - September 2014)
- Customer Service Recovery Analyst @ (June 2012 - April 2014)
- Senior CSR @ (July 2007 - June 2012)
- Graduate @ (July 2017 - April 2018)
Beth Marsh Education
- Illinois State University
Bachelor of Science (B.S.) (Social Science Teacher Education)
2005-2007 - Heartland Community College
Associate of Arts (A.A.)
2003-2005
Beth Marsh Skills
- Assessment Strategies
- Billing Process
- Billing Systems
- Business Process Outsourcing (BPO)
- Call Center
- Call Centers
- Casualty
- Coaching
- Communication
- Content Development
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Facilitation
- Green Belt
- Instructional Design
- Insurance
- Leadership
- Lean Operations
- Lean Principles
- Lean Processes
- Lean Tools
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Operational Excellence
- Operations Management
- Oral Communication
- Outlook
- PowerPoint
- Project Management
- Property
- Quality Reviews
- Staff Development
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Time Management
- Training
- Training Management
- Visio
- Voice of the Customer Analysis
- Yellow Belt
Beth Marsh Summary
- Beth Marsh, based in Bloomington, IL, US, is currently a Manager of Personal Lines Underwriting Operations at COUNTRY Financial®. Beth Marsh brings experience from previous roles at COUNTRY Financial®. Beth Marsh holds a 2005 - 2007 Bachelor of Science (B.S.) in Social Science Teacher Education @ Illinois State University. With a robust skill set that includes Assessment Strategies, Billing Process, Billing Systems, Business Process Outsourcing (BPO), Call Center and more. Beth Marsh has 5 emails and 1 mobile phone numbers on RocketReach.
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