BestPair Information

Most collection floors route calls to whoever is free. That is an availability decision wearing a strategy costume, and it quietly caps liquidation. ▎ ▎ BestPair builds a propensity model for every individual collector on your floor from your own 18 to 24 months of call and outcome data, then routes each account to the collector statistically most likely to collect it. It works through the dialer you already run. No hardware, no rip-and-replace, no change to the collector's day. ▎ ▎ We test the way we would want to be tested: randomized 50/50 splits at account level on live books, whole arms, no filters, measured against pure chance. And we publish where it did not work, because routing only pays when the routing is followed. ▎ ▎ BestPair is built for US mid-market collection agencies running 75 or more seats. If you want to know what your current routing is costing you, the Floor Assessment answers that on your own data.