Bernard Ryan Email
Technical Account Manager @ IBM
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Bernard Ryan Location
- Ireland
Bernard Ryan Work
- Technical Account Manager @ (March 2021 - Present)
- European Client Services Manager @ (July 2016 - March 2021)
- Professional Development Manager @ (November 2015 - July 2016)
- Senior Service Delivery Manager @ (July 2013 - November 2015)
- Transition and Transformation Manager @ (November 2010 - July 2013)
- Information Technology Manager @ (March 2008 - November 2010)
- Managed Services Manager @ (January 2005 - March 2008)
- Cisco Certified Network Engineer - CCNP @ (September 1998 - January 2005)
- Customer Support Engineer @ (July 1996 - September 1998)
Bernard Ryan Skills
- Change Management
- Cloud Applications
- Customer Experience
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- Incident Management
- Managed Services
- Outsourcing
- Performance Management
- Problem Management
- Project Management
- SLA
- Service Delivery
- Service Improvement
- Service Management
- Service-Level Agreements (SLA)
- Stakeholder Management
- Troubleshooting
- Strategy
- Service Level Agreements Sla
- Training
- Java
- Business Analysis
- SQL
- Service Level Agreements
Bernard Ryan Summary
- Bernard Ryan, based in Ireland, is currently a Technical Account Manager at IBM. Bernard Ryan brings experience from previous roles at IBM. With a robust skill set that includes Change Management, Cloud Applications, Customer Experience, IT Management, IT Operations and more. Bernard Ryan has 2 emails on RocketReach.
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