Bernard Regout Email

Service Delivery Manager and PMO for Department “ERP and Web Applications” @ be.wan

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Bernard Regout Location

Ottignies-Louvain-la-Neuve, WAL, BE

Bernard Regout Work

Service Delivery Manager and PMO for Department “ERP and Web Applications” @ (June 2024 - Present)
Senior Functional Analyst and Project Manager “ERP and Web Applications” @ (January 2018 - Present)
Customer Care Services Manager @ (April 2016 - December 2017)
Business Analyst et Project Manager "iLeo - HR Workforce scheduling and time management" @ (December 2019 - October 2022)
ITSM Project, Process and Quality Manager @ (April 2013 - March 2016)
Business Manager Service Management Tool (OmniTracker and ACD Telephony) @ (September 2006 - March 2016)
Services Sales Specialist @ (January 2012 - March 2013)
Service Desk Manager @ (March 2010 - January 2012)
Special Project Manager "Service Management" @ (November 1998 - March 2010)
Category Manager @ (January 1996 - October 1998)
Brand Manager @ (October 1994 - December 1995)
Brand Manager @ (April 1993 - September 1994)
Sourcing, Supply and Distribution Manager @ (November 1989 - March 1993)
Distribution Manager @ (November 1989 - March 1993)
Military service: Officer Artillery @ (October 1988 - October 1989)
Sales Operations Assistant Manager @ (October 1987 - September 1988)
Assistant Manager Sales Operations @ (October 1987 - September 1988)

Bernard Regout Education

Université catholique de Louvain
Master’s Degree (Ingénieur Commercial et de Gestion)
1982-1987
Université catholique de Louvain
Master's Degree
University of South Carolina
Business Administration and Management (General)

Bernard Regout Skills

Amélioration continue
Amélioration continue des processus
Analyse des affaires
Analyse des exigences
Avant-vente
Bid Process Management
Budget Monitoring
Business
Business Intelligence Reporting
Cas d’utilisation
Category Management
Change Management
Citrix
Cloud Computing
Communication interpersonnelle
Conception technique
Confluence
Consultancy
Consulting
Continuous Improvement
Continuous Process Improvement
Coordinating Activities
Crystal Reports
Customer Relations
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Delivery Of Projects
Demand Forecasting
Development Tools
Digital Transformation
Dutch
End User Training
English
Gestion de la logistique
Gestion de projet
Gestion des incidents
Gestion des ressources
Gestion du changement
IT Service Management
ITIL
Integration
Internal & External Clients
KPI
Key Performance Indicators
Managed Services
Management
Microsoft Dynamics 365 Business Central
Microsoft Office
Microsoft Power Apps
Microsoft Power BI
Méthodologies Agile et Waterfall
Office 365
Omnitracker
Oracle
Outsourcing
PPC Bid Management
People Management
Planification des affaires
Process Alignment
Processus ITIL
Product Management
Profitability Analysis
Program Management
Project Management
Relation client
Reporting & Analysis
Requirements Analysis
SLA
SQL
Sales Management
Scenario Testing
Scrum
Service Delivery
Service Desk
Service Desk Management
Service client
Service-Level Agreements (SLA)
Software Project Management
Solution Selling
Stakeholder Management
Supply Chain Management
Team Management
Test d’acceptation utilisateur
User Interface Programming
Virtualization
Leadership
Military
Marketing
Service Level Agreements Sla
Business Development
Customer Relationship Management Crm
Public Speaking
Customer Relationship Management
Service Level Agreements

Bernard Regout Summary

Bernard Regout, based in Ottignies-Louvain-la-Neuve, WAL, BE, is currently a Service Delivery Manager and PMO for Department “ERP and Web Applications” at Artemys Belgium (groupe Artemys). Bernard Regout brings experience from previous roles at Artemys Belgium (groupe Artemys), iLeo and Systemat. Bernard Regout holds a 1982 - 1987 Master’s Degree in Ingénieur Commercial et de Gestion @ Université catholique de Louvain. With a robust skill set that includes Amélioration continue, Amélioration continue des processus, Analyse des affaires, Analyse des exigences, Avant-vente and more. Bernard Regout has 1 emails on RocketReach.