Bernard Ng Email & Phone Number
Global Transformation Manager @ Johnson Controls
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Bernard Ng Location
- Singapore
Bernard Ng Work
- Global Transformation Manager @ (February 2022 - Present)
- Senior Manager, Customer Experience @ (August 2019 - February 2022)
- Senior Manager, Organisation Excellence @ (January 2017 - August 2019)
- Senior Manager, Information Technology Division @ (March 2012 - January 2017)
- Business Process Manager @ (October 2010 - May 2011)
- Global Project Manager @ (September 2008 - September 2010)
- Business Process Manager @ (August 2007 - September 2008)
- Business Process Analyst @ (June 2000 - August 2007)
- Quality Executive @ (February 1996 - May 2000)
Bernard Ng Education
- Project Management Institute
Project Management Professional (Project Management)
2008-2009 - Singapore Institute of Management
Graduate Diploma (Business Administration)
2000-2001 - Nanyang Technological University Singapore
Bachelor (Mechanical Engineering)
1991-1995
Bernard Ng Skills
- Brio
- Business Analysis
- Business Process
- Business Process Analysis
- Business Process Design
- Business Process Improvement
- Business Process Integration
- Business Process Mapping
- Business Process Re-engineering
- Business Requirements
- Business Systems Analysis
- Business Transformation
- Change Management
- Contact Center Operations
- Contact Centers
- Continuous Improvement
- Corporate Governance
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Experience Transformation
- Customer Journey Mapping
- Customer Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Systems
- Customer Service Training
- Customer-focused Service
- Digital Innovation
- Digital Transformation
- ERP
- Government Procurement
- IT Business Analysis
- MS Office tools
- MS Project
- Management Consulting
- Operational Excellence
- Oracle Applications
- Outsourcing
- Performance Improvement
- Presentation Skills
- Process Design
- Process Improvement
- Process Optimization
- Project Management
- Quality Management
- Software Training
- Supply Chain Management
- Teamwork
Bernard Ng Summary
- Bernard Ng, based in Singapore, is currently a Global Transformation Manager at Johnson Controls. Bernard Ng brings experience from previous roles at JTC Corporation and Dyson. Bernard Ng holds a 2008 - 2009 Project Management Professional in Project Management @ Project Management Institute. With a robust skill set that includes Brio, Business Analysis, Business Process, Business Process Analysis, Business Process Design and more. Bernard Ng has 3 emails and 1 mobile phone numbers on RocketReach.
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