2012 -2016 Area Manager , India Tech Support Operations @
2012 -2015 Area and Senior Manager @
2010 -2012 Technical Services Manager @
2006 -2009 Senior Manager @
2003 -2005 Team Manager @
Bernard Charles Education
Sikkim Manipal Institute of Technology
Master of Business Administration (M.B.A.) (Operations Management and Supervision)
SJHS
Sikkim Manipal Institute of Technology
University of Madras
Bachelor of Computer Applications (Computers)
Bernard Charles Skills
Excellent Communication
Team Leadership
Operational Excellence
Microsoft Office
People Skills
Customer Service
Lean Management
Green Belt
Project Management
Coaching Staff
Constructive Feedback
Hiring Employees
Performance Management
Attendance Management
Attrition
Executive Management
Client Liaison
Business Process Improvement
Business Continuity Planning
Operational Efficiency
Process Management
ITIL Certified
Team Building
Virtual Teams
IT Operations
Problem Management
Reports
Career Counseling
Automation
Vendor Management
Transition Management
Business Analysis
Process Improvement
Outsourcing
CRM
Management
IT Service Management
Team Management
Service Delivery
Operations
Pan
Bernard Charles Summary
Bernard Charles, based in Bengaluru, KA, IN, is currently a Associate Director at Kyndryl India. Bernard Charles brings experience from previous roles at Kyndryl India, IBM and Innovatia. Bernard Charles holds a Master of Business Administration (M.B.A.) in Operations Management and Supervision @ Sikkim Manipal Institute of Technology. With a robust skill set that includes Excellent Communication, Team Leadership, Operational Excellence, Microsoft Office, People Skills and more. Bernard Charles has 1 emails on RocketReach.
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