1999 - 2004 Technical Support Specialist @ Nortel Networks
1997 - 1999 Software Support Analyst @ USCS International (Cable Data & IBS)
Benjamin Shepherd Education
The Open University
Master of Business Administration (MBA) (Technology Management)
2010 - 2013
ILX Group
Prince II Practioner (Project Management)
2009 - 2009
The Open University
Post Graduate Diploma in Technology Managment (Information Technology)
1998 - 1999
Surrey University
Surrey University (Economics)
1993 - 1996
Farnham College
Oracle
Benjamin Shepherd Skills
Self-Service Solutions
IVR
Customer Experience
Mobile Communications
Hosted Services
Speech Recognition
SaaS
VoIP
Telephony
Avaya
Benjamin Shepherd Summary
Benjamin Shepherd, based in Farnham, GB, is currently a Customer Success Director - Strategic Accounts at Smarsh. Benjamin Shepherd brings experience from previous roles at Moxie, Aspect Software and Voxeo. Benjamin Shepherd holds a 2010 - 2013 Master of Business Administration (MBA) in Technology Management @ The Open University. With a robust skill set that includes Self-Service Solutions, IVR, Customer Experience, Mobile Communications, Hosted Services and more. Benjamin Shepherd has 1 emails on RocketReach.
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