Benjamin Shepherd Email
Customer Success Director - Strategic Accounts @ Smarsh
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Benjamin Shepherd Location
- Farnham, GB
Benjamin Shepherd Work
- 2021 -now Customer Success Director - Strategic Accounts @
- 2019 -2021 Senior Customer Success Manager @
- 2018 -2019 Senior Customer Success Manager @
- 2015 -2018 Customer Success Manager : Cloud @
- 2012 -2015 Support Team Leader : EMEA @ Voxeo
- 2012 -2015 Support Team Lead : EMEA @ Voxeo
- 2011 -2012 Solutions Engineer @ Voxeo
- 2006 -2011 Senior Telecoms Specialist @
- 2004 -2006 European Support Team Leader @
- 1999 -2004 Technical Support Specialist @ Nortel Networks
- 1997 -1999 Software Support Analyst @ USCS International (Cable Data & IBS)
- 1996 -1997 Configuration Management and Release Technician @
Benjamin Shepherd Education
- The Open University
Master of Business Administration (MBA) (Technology Management)
2010-2013 - ILX Group
Prince II Practioner (Project Management)
2009-2009 - The Open University
Post Graduate Diploma in Technology Managment (Information Technology)
2007-2009 - The Open University
Post Graduate Certificate in Technology Management (Information Technology)
1998-1999 - Surrey University
Surrey University (Economics)
1993-1996 - Farnham College
- Oracle
Benjamin Shepherd Skills
- Self-Service Solutions
- IVR
- Customer Experience
- Mobile Communications
- Hosted Services
- Speech Recognition
- SaaS
- VoIP
- Telephony
- Avaya
- Solution Selling
- CTI
- SIP
- Telecommunications
- Unix
- ITIL
- Integration
- Pre-sales
- Contact Centers
- Mobile Applications
- Team Leadership
- UAT coordination
- Cisco Technologies
- ACD
- Unified Communications
- Technical Support
- Call Centers
- IT Strategy
- SS7
- XML
- Media Gateways
- Solution Architecture
- Call Logging
- TDM
- Project Management
- Switches
- SMS
- CRM
- Requirements Analysis
- SIP Trunking
- ISDN
- TCP/IP
- Linux
- Testing
- Prophecy
- Leadership
- IP
- Cloud Computing
- Cisco Call Manager
- Mobile Devices
- Troubleshooting
- Process Improvement
- Self Service Solutions
- SQL
- Management
- Pre Sales
Benjamin Shepherd Summary
- Benjamin Shepherd, based in Farnham, GB, is currently a Customer Success Director - Strategic Accounts at Smarsh. Benjamin Shepherd brings experience from previous roles at Moxie, Aspect Software and Voxeo. Benjamin Shepherd holds a 2010 - 2013 Master of Business Administration (MBA) in Technology Management @ The Open University. With a robust skill set that includes Self-Service Solutions, IVR, Customer Experience, Mobile Communications, Hosted Services and more. Benjamin Shepherd has 1 emails on RocketReach.
Looking for a different Benjamin Shepherd?
Find contact details for 700 million professionals.
Others Named Benjamin Shepherd
Benjamin Shepherd
National Director of Sales
Tallmadge, OH, US
Benjamin Shepherd
Options Trader
Chicago, IL, US
Benjamin Shepherd
Senior Product Analyst
Berlin, DE
Top Smarsh Employees
Michael Pritchard
VP, Enterprise Sales
Boston, MA, US
Rohit Khanna
Chief Customer Officer
California, United States
Kamesh Tumsi
Chief Product Officer
Atlanta, GA, US
Heather Ribas
VP of Sales
New York, NY, US
David Brolsma
Chief Financial Officer
Austin, TX, US
Robert A. Cruz
Vice President, Regulatory and Information Governance
California, United States
John Fronius
SVP Client Services
Portland, OR, US
Goutam Nadella
Chief Strategy Officer
New York, NY, US
Tom Padgett
President and GM, Smarsh Enterprise BU
Geneva, IL, US
Kim Goodman
Chief Executive Officer
Atlanta, GA, US
David Crompton
Chief Innovation Officer
Stonington, CT, US
Christine Works
Vice President, Customer Success
Portland, OR, US
How It Works
Get a Free Account
Sign up for a free account. No credit card required. Up to 5 free lookups.
Search the #1 Contact Database
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co