Benjamin Poblete Email
Consultor CX @ ZerviZ
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Benjamin Poblete Location
- Santiago, CL
Benjamin Poblete Work
- Consultor CX @ (September 2024 - Present)
- Client Representative @ (June 2023 - September 2024)
- Customer Succes Manager @ (April 2021 - June 2023)
- IT Project Manager @ (July 2020 - March 2021)
- Junior Consultant CX @ (March 2020 - March 2021)
- Analista programador @ Integer Spa (January 2018 - January 2020)
- Practica Profesional @ Integer Spa (January 2018 - January 2018)
- Práctica tecnica informatico @ (December 2016 - February 2017)
Benjamin Poblete Education
- Desafío Latam
Diplomado Data Science
2024-2025 - Berlitz Brasil
Teaching English as a Second or Foreign Language/ESL Language Instructor
2024-2024 - Tronwell
Teaching English or French as a Second or Foreign Language
2019-2019 - AIEP
Ingeniería de ejecución en informatica mención desarrollo de sistemas
2014-2018
Benjamin Poblete Skills
- Administración y dirección de empresas
- Customer Experience
- Oracle
- Team Leadership
- AI Agents
- Account Management
- Analytical Skills
- Anthropic Claude
- Artificial Intelligence (AI)
- Automation
- Base de datos relacional
- Build Strong Relationships
- Business Development
- Business analysis
- CRM
- Ciencia de datos
- Claude Code
- Claude Cowork
- Client Relationship Management
- Cloud Contact Center Software
- Consultant
- Consultoría
- Continuous Improvement
- Customer Experience (CX)
- Customer Retention
- Customer Satisfaction
- Customer Success Management
- English
- Experiencia del cliente
- Five9
- Gestión de operaciones de TI
- Gestión de relaciones con clientes (CRM)
- IT
- IVA five9
- Inglés como lengua extranjera
- Intelligent Virtual Agent (IVA)
- Intelligent Virtual Assistant - Five9
- Jupyter
- Machine learning
- Mejora continua
- NumPy
- Pandas
- Planificación de proyectos
- PostgreSQL
- Project management
- Python
- RightNow
- SQL
- SaaS Solutions
- Software as a Service (SaaS)
- Soporte al cliente
- UX UI
- Zendesk
- customer service
- data analist
- inbound
- outbound
Benjamin Poblete Summary
- Benjamin Poblete, based in Santiago, CL, is currently a Consultor CX at Zerviz. Benjamin Poblete brings experience from previous roles at Zerviz. Benjamin Poblete holds a 2024 - 2025 Diplomado Data Science @ Desafío Latam. With a robust skill set that includes Administración y dirección de empresas, Customer Experience, Oracle, Team Leadership, AI Agents and more.
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